Dirección”At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.”
Join our team in the Land of Enchantment!
Are you ready to take the next big step in your hospitality career? Four Seasons Resort Rancho Encantado Santa Fe is seeking a dynamic individual for Assistant Director of Rooms. An individual who shares our passion for achieving service excellence and infuses enthusiasm into everything he/she does!
What are we looking for and what can you bring to the table?
- We are looking for a genuine caring and compassionate individual with a passion for hospitality that possess integrity and accountability to ensure that Four Seasons luxury standards are met and the guest experience is a number one priority.
- This position is VERY hands on; you understand that a good leader is there to support the operations whenever needed.
- A leader who creates trust and openness and empowers their team to feel supported and create exceptional guest experiences.
- You understand that the Golden Rule applies everyday to the way you manage people and treating them well and fairly is a direct connection to they will service our guests.
- You are innovative and adapt well to change enabling you to drive Room business revenue, reduce costs and increase guest satisfaction.
- You have desire to grow with an international luxury hotel company.
- You lead with inspiration and create high performing teams with measurable results.
- You love organizing, paying attention to details and thrive in multitasking in a very fast paced environment.
- You have a mind for business acumen that results in achieving financial goals for the division. Monitoring labor, supplies and operating expenses.
- You have the knowledge and experience of running the Front Desk operations of a hotel by assuring all financial and credit procedures and protocols are followed.
- If you have experience with Opera PMS then that is a true plus!
- You bring 5+ years of Hotel Management experience with full understanding of Rooms operations and experience including Front Office, Guest Services, Housekeeping and Laundry preferably in a luxury hospitality environment
- Working closely with Sales & Marketing, Food & Beverage and other divisions you are successful in maximizing rate, occupancy and total revenue.
- You are confident in financial knowledge and assists in preparing business forecasts and preparing annual budget for the division.
- You have strong communication skills with a clear understanding of both English and Spanish language.
- Ability to work evenings, weekends and Holidays
- As Assistant Director of Rooms you will report directly to the General Manager of the resort.
What will it be like working for Four Seasons?
You would be working for the only hospitality company who’s employees have proudly recognized us to be a “Great Place to Work – For ALL” by Fortune Magazine for 23 consecutive years. Four Seasons is the leading luxury hospitality company in the world with a firm commitment to customer service. Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of -the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We believe that our most valuable asset are our employees and we truly embrace diversity, equality, inclusiveness. We build our culture upon integrity, trust, transparency, respect and kindness!
What about the great Benefits?
- Complimentary stays at Four Seasons over 125 locations worldwide (subject to availability)
- Free employee meals prepared by the culinary team
- Excellent Training & Development
- Competitive Salary
- Complimentary employee parking
- Food & Beverage discounts
- Spa Discounts
- Medical benefit plan, including medical, dental, vision, life insurance.
- Domestic Partnerships benefits
- Incredible Parental Leave Benefits
- Pet Insurance
- 401(k) Retirement Plan
- Annual Incentive Program as Division Head
- Paid Time Off
- Sick Leave Pay
- A culture that breeds success, and rewards it in many different ways
COVID 19 Notice – Please know that as the Leading Luxury Hotel company we have the highest health, hygiene and safety guidelines in place to ensure the safety of our staff.
"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location."
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
