DirecciónOrg. Setting and Reporting
This position is located in the Communications and Events section of the Office of the Executive Director (OED) which is responsible for corporate policy, operational and strategic planning, governance and ensuring that trade development contributes to achieve the Sustainable Development Goals. The Digital Communications Unit is responsible for ITC’s website, social media channels, e-library, graphic design and Client Relationship Management system. The goal of this job function is to coordinate the planning and publishing of digital content on ITC corporate digital channels.
Responsibilities
Under the direct supervision of the Public Information Officer (Digital Communications) and the overall guidance of the Chief of Communications and Events, the incumbent will be responsible for the following duties: • Tracks, researches and analyzes information on assigned topics/issues; gathers information from diverse sources and helps to assess news value and other potential impact, as well as to evaluate the effectiveness of Digital Communications campaigns. • Drafts Digital Communications products for target audiences, to include social media posts, reports, briefings, website pages, etc. • Organizes the planning, clearance, production and distribution of digital communication material; conducts photo and graphic research. • Prepares, on the basis of official UN documentation and other sources, initials drafts of texts for inclusion in UN newsletters and digital platforms. • In consultation with others identifies and proposes communication opportunities, activities and approaches, taking into account the situation/topic and target audience. • Identifies key contacts/constituencies and opportunities for strategic partnerships to facilitate communication efforts and maintains working relationships with the same. • Provides substantive support for Digital Communications policies and guidelines, to standardize and facilitate ITC’s digital communication workflows. • Performs other duties as assigned.
Competencies
Professionalism: Ability to plan, execute and monitor public communication campaigns, e.g. campaign management, market research, message targeting, impact evaluation. Ability to research and analyze issues and topics related to current events. Ability to draft and compile a variety of written communication products in a clear, concise style. Ability to interact with the public to build and maintain effective business connections. Knowledge on issues regarding international trade. Knowledge of UN style guide and editorial standards desirable. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Communication: Speaks and writes clearly and effectively. Listens to others, correctly interprets messages from others and responds appropriately. Asks questions to clarify, and exhibits interest in having two-way communication. Tailors language, tone, style and format to match the audience. Demonstrates openness in sharing information and keeping people informed. Technological awareness: Keeps abreast of available technology. Understands applicability and limitations of technology to the work of the office. Actively seeks to apply technology to appropriate tasks. Shows willingness to learn new technology.
Education
An advanced university degree (Master’s degree or equivalent) in communication, journalism, international relations, public administration or related field is required. A first-level degree (Bachelor’s degree or equivalent) in the specified fields of studies with two additional years of relevant work experience may be accepted in lieu of the advanced university degree.
Job - Specific Qualification
Not available.
Work Experience
A minimum of two (2) years of experience in Public Information, journalism, international relations, public administration or related area is required. Experience in social media production including drafting, publishing and reporting is desirable. Experience covering economic and trade issues is desirable. Experience in a multilateral organization on strategic communications, editorial and multimedia content is desirable. Experience in graphic and multimedia tools such as Adobe Suite (Photoshop, Premiere, Illustrator, InDesign) is desirable. Experience of a social media management software such as Sprout is desirable. Experience of website content management systems such as Drupal is desirable. Experience of data analysis systems such as Google Analytics is desirable.
Languages
Fluency in English and knowledge of French are required. Knowledge of another UN official language is an advantage.
Assessment
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.
Special Notice
The conditions of service are governed by the United Nations Staff Rules and Regulations. This is a fixed term appointment for an initial period of one (1) year. ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons - of all genders - equally, including those with disabilities, without discrimination or prejudice of any kind. ITC also offers attractive flexible work arrangements to help promote a healthy work/life balance and to allow all staff members to express and develop their talents fully. If you are unable to complete our online application form due to a disability, please send an email to hrs-jobs@intracen.org. Applications from women and nationalities from developing and least developing countries are particularly encouraged to apply. Applicants will be contacted only if they are under serious consideration. For information on salary and entitlements, please consult the International Civil Service Commission website: http://icsc.un.org
United Nations Considerations
In accordance with the United Nations Staff Regulations and Rules, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with ITC if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Applicants are urged to carefully follow all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on "Manuals" hyper-link on the upper right side of the Inspira account-holder homepage. The evaluation of applicants will be conducted based on the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances, and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
ITC does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ITC are fraudulent and should be disregarded.
