DirecciónCognizant is a large IT consulting firm that uses modern technologies to transform business processes from the ground up. We are seeking a well-rounded Merchandising Business Liaison with a proven track record in retail operations. They must be skilled at collaborating with cross-functional teams, particularly site merchandising, marketing, and digital support, to ensure seamless project delivery. Additionally, they will need strong leadership skills, capable of managing and mentoring a team while maintaining a focus on achieving strategic objectives. This role is fully onsite in New York.
Role Responsibilities
- Cultivate and maintain strong relationships with vendors to ensure a reliable and efficient supply chain.
- Negotiate favorable terms and agreements to optimize pricing, delivery schedules, and overall teamwork.
- Supervise and optimize operations related to digital content, promotions, and pricing.
- Stay ahead of industry trends and competitor activities to provide insights for merchandising decision-making.
- Recommend adjustments to product offerings based on market demands and customer preferences.
- Serve as a liaison between merchandising teams, vendors, and other internal partners.
- Ensure clear and timely communication of product specifications, pricing changes, and any relevant updates.
- Apply data analytics tools to assess product performance, sales trends, and overall merchandising effectiveness.
- Generate regular reports and present findings to support data-driven decision-making.
- Collaborate with other teams, including marketing, sales, and product development, to align merchandising strategies with overall business objectives.
- Contribute to the development and execution of merchandising plans.
- Address and resolve any issues or challenges related to vendors, product quality, or supply chain disruptions.
- Implement proactive measures to anticipate and mitigate potential challenges.
- Ensure vendor compliance with quality standards, ethical practices, and regulatory requirements.
- Conduct regular quality assessments and implement corrective actions when necessary.
- Collaborate with finance teams to manage budgets related to merchandising activities.
- Identify cost-saving opportunities and implement strategies to improve ROI.
- Identify opportunities for process improvement within the merchandising function.
- Proactively seek feedback from stakeholders and implement enhancements to optimize efficiency and effectiveness.
- Project Ownership: Take charge of the end-to-end project delivery lifecycle, ensuring the timely and accurate release of digital content, promotions, and pricing in both preview and production environments.
- Team Leadership: Lead and mentor a team of operations professionals, fostering a collaborative and results-driven culture. Provide guidance in issue resolution and align team efforts with organizational goals.
- Cross-Functional Collaboration: Work closely with site merchandising, marketing, and digital support teams to validate and review digital content. Collaborate on issue resolution, addressing customer and internal stakeholder concerns.
- Quality Assurance: Implement and maintain robust processes for reviewing and validating digital content, promotions, and pricing. Uphold quality standards and identify opportunities for continuous improvement.
- Reporting and Presentation: Prepare and present detailed reports on project delivery, operations performance, and issue resolution to senior leadership. Ensure transparency and alignment with organizational objectives.
- Stakeholder Management: Engage with internal stakeholders, including Marketing and Site Merchandizing teams, to understand their requirements and incorporate feedback into operational processes.
Desired Skills & Experience
- Bachelor's degree in Business, Operations Management, or a related field. Master's degree is a plus.
- Proven experience in a similar role, demonstrating successful project ownership and team leadership.
- Strong understanding of digital content, promotions, and pricing in an e-commerce or digital marketing environment.
- Exceptional communication and presentation skills.
- Ability to thrive in a fast-paced, dynamic environment.
- At least 10 years of Merchandising experience
Salary and Other Compensation:
The annual salary for this position is between $140,000 – 180,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Feb 01 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
