Clinical Manager Hc/Ltc  

The Manager will track key quality indicators and direct performance improvement initiatives in response to complaints and negative feedback from patients, caregivers and customers.Maintains quality staff by supervision, orientation, training, evaluation and support of the interdisciplinary group.Collaborates with members of the Interdisciplinary Group (IDG) to resolve or escalate problems related to patient care and customer satisfaction.
Responsible for overseeing service recovery relative to patients, caregivers and customers.Resolves problems to ensure continuity of quality patient care and...