DirecciónThe Position:
Site Services makes great work possible by planning, building, maintaining, and enhancing Genentech’s South San Francisco campus, in addition to preserving a healthy, safe, and secure environment for our workforce.
The Communications Manager will be responsible for partnering across the organization to ensure high impact Site Services messages are delivered in an effective, cohesive, and engaging way. Specifically, this person will create and implement Site Services communication campaigns targeted to reach a wide range of audience segments of the Genentech South San Francisco campus population. This person will align project teams and work with them to understand project drivers, benefits, challenges, and impacts to the campus population. He/she will learn about and be the voice of the employees to create effective, integrated, and meaningful communications for various audiences.
This person will be expected to bring a strategic voice to the table and be a connector for teams within the organization to ensure our messaging reflects “One Site Services.” Activities will include writing, editing, and publishing a broad range of electronic and print materials to inform, inspire, and engage Genentech employees, leveraging a broad range of available communication channels. This person will be expected to partner effectively with Genentech Corporate Communications to ensure alignment of the Site Services narrative with the broader Genentech internal and external communications strategy and to provide appropriate Site Services content for use through corporate channels.
This person will be expected to integrate change management tools into Site Services communications to ensure projects are successful by increasing employee awareness, understanding, and adoption (where relevant), and minimizing resistance.
This position will report to the Site Services Head of Communications. This is a significant consultative role and hands-on position for an individual who wants to have a significantly positive impact on the perception of Site Services and the overall Genentech employee experience.
Major Responsibilities:
Establish and drive campus-wide communication strategies, plans, and metrics that support Site Services’ business objectives and priorities
Align communications planning and execution with other Site Services initiatives to influence message/brand consistency and a smooth customer experience across all channels
Advise on approach to complex communication initiatives, leveraging input from cross-functional subject matter experts
Partner with other members of Site Services to determine and deploy the best communication tools/channels (e.g. video, print, graphics) and strategies to provide different audiences with the information they need in a format that’s easy to find and consume
Perform editing or writing assignments, ensuring alignment with overall communication strategy and Site Services narrative
Simplify complex messages while collaborating closely with one or more authors to ensure employees can easily and quickly understand the content
Apply change management concepts to high impact communication plans that involve a change
Conduct impact analyses, assess change readiness, and identify key stakeholders on communication strategies
Identify and manage anticipated resistance to communication plans
Coach the organization, not only on effective communications, but on how to make strategic operational decisions that will more effectively realize their target objectives (e.g. improved customer experience)
Consult and coach stakeholders in 1:1 and group environments on the best approach to effectively communicate the subject-matter; this includes an in-depth analysis of relevant information, audience, and goals by asking thoughtful questions that lead the team to the most impactful messaging
Partner on communications for the Site Services function as needed, including: town halls, organizational announcements, videos, presentations, newsletter, etc.
Independently prioritize workload, determine timelines, and operate under limited direction
Partner with Corporate Communications on projects that have a high impact on employees or are sensitive in nature
Qualifications:
Education: Master’s degree or Bachelor’s with equivalent expertise
Experience / Skills:
Proven ability to build communications strategies and lead execution
Excellent verbal and written communications skills
Demonstrated ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment
Demonstrates leadership and flexibility, as well as the ability to build rapport and trust with cross-functional teams
Skilled at understanding multi-channel communication environments and appropriately leveraging the right channel for the right message
Ability to think through the impact of the physical environment on communications and change management plans, including processes, engineering controls and signage
Ability to turn complex ideas into stories easily understood by a broad audience
Technical knowledge regarding posting content to the web and how web content systems work
Strong prioritization, communication, and project management skills. Must be flexible and able to prioritize, make decisions and meet sudden deadlines in a fast-paced, energetic environment
Independent self-starter able to write quickly under deadline with attention to detail and accuracy
Technical competency working with Google applications, Mailchimp, and WordPress
Experience and knowledge of change management principles, methodologies and tools
Ideal candidates will combine intellectual curiosity, communication skills and analytical skills with a commitment to high-quality work products
Perform work under limited direction and guidance
Positive attitude and ability to adapt to constant change
Knows how to prioritize efforts and effectively manage time based on business needs
The expected salary range for this position based on the primary location of California is $108,600 - $201,600. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.
Benefits
Who we areA member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.
Diversity and Inclusion (D&I) are critical to the success of our company and our impact on society. We believe that by championing diversity of background, thought and experience, we can foster a sense of belonging and provide an environment where every employee feels valued, included, and able to contribute their best for the patients we serve. We’re focused on attracting, retaining, developing and advancing our people to their full potential by rewarding bold ways of thinking and integrating inclusive behaviors into every aspect of our work.
Genentech is an equal opportunity employer, and we embrace the increasingly diverse world around us. Genentech prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin or ancestry, age, disability, marital status and veteran status. For more information about equal employment opportunity, visit our Genentech Careers Homepage.
If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.
