DirecciónAt Cybele Software , we help organizations extend the life and value of their software. Whether they are looking to improve and empower remote work or turn their business-critical legacy apps into modern SaaS, our software enables customers to focus on what's most important: expanding and evolving their business.
We are looking for a Community Manager to strategically supervise our presence on social networks and in the online community to strengthen our position in the market. Your key responsibilities: -Monitor and manage company presence across social media and software review platforms, including monitoring reviews, responding to customer feedback on forums, and identifying areas for improvement.-Develop and execute marketing strategies to increase positive reviews and rankings on various software review platforms.
-Engage with our online community across social media platforms to foster positive relationships and encourage user feedback.
-Monitor review websites and respond to user reviews in a timely and professional manner to maintain a positive brand image.
-Collaborate with the marketing team to develop and execute campaigns that highlight product features and benefits.
-Identify opportunities for improvement based on user feedback and work with product development teams to implement enhancements.
-Develop and implement strategies to increase user-generated content such as testimonials, case studies, and success stories.
-Analyze community engagement metrics and use insights to guide future community-building efforts.
-Stay informed on industry trends and best practices in community management to continuously improve our approach. About you: -Graduate or advanced student of careers such as Marketing, Communications, or related field.
-2-3 years experience in community management, social media, or customer service in related industries preferred.
-Excellent written and verbal communication skills.
-Strong communication and interpersonal skills.
-Strong understanding of social media platforms and online community dynamics.
-Ability to gather and analyze feedback to drive actionable insights.
-Creative thinker with a passion for building online communities and fostering engagement.
-Experience with review websites and reputation management is a plus.
-Proficiency in social media management tools such as Hootsuite or Buffer.
-Advanced English (required). Why you’ll love working with us: At Cybele Software, we are passionate about achieving our goals. We are proud to work in such a positive environment that promotes well-being, productivity, and personal, as well as collective, growth. -A dynamic company that rewards high performers.
-Collaborative team environment that values multiple perspectives and clear thinking.
-Employees-first culture.
-Flexible working hours .
-Hybrid setting (2 work from home days).
-Free snacks, and fun events.
-Healthcare plan (OSDE).
-Club La Nación.
-A value-based culture where growth opportunities are endless. Got what it takes? We‘d love to e-meet you! Cybele Software is an equal opportunity employer Disponibilidad para viajar: No
Disponibilidad para cambio de residencia: No
