DirecciónCapability to manage contingent staff through the contractor life cycle. Demand Fulfillment Specialist has responsibility for the end-to-end contractor recruitment cycle in line with client requirements, liaising with line and senior managers and acting as the point of contact for all issues arising from the client, suppliers & all new vacancies.
- Maintaining close relationships with clients and agencies in order to understand requirements & provide onboarding solutions
- Validate and approve submitted requisitions as well as approving requisition submissions
- Provide the first level of candidate screening (reviewing CV’s)
- Validate supplier tiering options and override these where necessary - on a case-by-case basis.
- Organize interviews and provide suitable candidate feedback to agencies.
- Manage contractor requisitions in accordance with category management strategy, liaising with Cx Lead and / or Sourcing Category Manager
- Ensure effective customer and supplier relationships and serve as initial escalation point for issue resolution
- Support the Cx Lead with general organizational activities as requested
- Provide high-quality Cx service to the client ensuring that contractual and SLA obligations are met for work within the scope of the role, report on activities, opportunities, and risks
- Identify process improvements, cost savings, and initiatives, document and raise with line manager for approval, then complete relevant actions / project
Other :
Team Operations : Team requirements associated with the day-to-day operation; Participate in team calls / meetings, training, process document maintenance, and provide ideas for continuous improvement.
Education :
- High School Diploma or equivalent
- Bachelor's Degree strongly preferred
Priority Skill : Required Skills
Required Skills
- Good organizational skills
- Fluent in English and Spanish
- Geographical Knowledge of USA
- Familiar with local customs of USA
- 3 years’ experience in the recruitment industry to include :
o Demonstrated ability to understand client requirements and select appropriate candidates and resumes meeting those requirements.
o Must have a good understanding of relevant skill sets / industry as required by the client
Preferred Skills
- Ability to work comfortably with all levels of the organization
- Ability to work in a fast-paced team environment
- Team player
- Self-starter, demonstrating initiative and confidence
- Flexible
- Problem-solving / analytical skills
- Thorough / detailed approach to work
- Computer literacy (eg. Word, Excel, PowerPoint)
- Previous experience in Vendor Management Systems a bonus (IQN, Beeline, FIeldGlass, BuyNow, etc)
- Well-versed in standard procurement / HR terms and conditions
- Experience in contingent labor / employee relations regulations
