Ecommerce Account Manager

We are hiring an Ecommerce Account Manager with fluent spoken English to join for an award winning US ecommerce agency with specialization and partnerships with Adobe Commerce (Magento), BigCommerce, Shopify and Klaviyo among others.

If you consider yourself someone eager to develop, learn, and be part of an agile, fast paced, and open environment, don't hesitate and apply for this vacancy!

Responsabilities:

* Manage clients and collaborate in the strategy to grow their revenues.
* Delivery requested work and the accounting of hours/effort required to get paid.
* Pay great attention to detail (read very carefully) a high level of organization, strong communication/perception skills and project management experience.
* Intensive use of platforms like Adobe Commerce (Magento), BigCommerce or Shopify, as well as ESPs such as Klaviyo, DotDigital and Hubspot.
* Multitask and shuffle competing priorities in a fast pace environment without constant direction from leadership
* Organize projects monthly tasks, time management and clients budgets
* This position is 100% remote, but candidates must be available to work in one of the US time zones.

Requisitos:

Minumum Qualifications:
- + 2 years of Ecommerce management experience - the more hands-on the better
- Familiarity with Customer Lifecycle Marketing executed through email and SMS
- + 2 years of Project Management experience with development team or other areas
- Able to multitask and shuffle competing priorities in a fast pace environment without constant direction from leadership
- Excellent oral and written English communication skills
- Relentlessly high standards and high attention to detail
- Empathic and Selfdriven - able to understand clients goals and expectations and provide the information they need to understand our effort and value

Preferred Qualifications
- Experience with Adobe Commerce (Magento), BigCommerce, or Shopify
- Experience with one or more of the Customer Lifecycle Marketing tools like Klaviyo, DotDigital, Listrak or Hubspot
- Digital marketing experience and training - funnels, value proposition development
- Familiarity with CRO and A/B testing
- Spanish skills a plus

Beneficios

- Fully remote position from monday to friday
- Minimum of 6 working hours between 8am - 6pm (Pacific Time)
- 12 vacation days per year
- 10 paid holidays per year