Responsible for overseeing the execution of an information systems solution in accordance with client�s contractually established terms and conditions. Manages technical/service relationship between the outsourcing providers and the client and/or subcontractors/vendors. Monitors project implementation to ensure project/program complies with the project�s schedule, budget, quality standards and client�s requirements.
Performs post-implementation project reviews for an assessment on project achievements/results. Works with the client management team to achieve customer satisfaction and retention and to build the business further