DirecciónWork model: onsite
What we do
As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.
Cognizant Poland offices are located in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates.
You can expect five-star training, a chance to realize your career goals, and a range of benefits.
Be Cognizant!
About the role
The team is responsible for data quality and support operations of Google’s core online Geo products, primarily Google Maps. A Tools Specialist is the liaison between the Operations team and Engineering team and responsible for ensuring the smooth technical functioning of the Ops teams.
What you will do:
- Analyze and resolve tools and/or hardware problems: Diagnose and resolve complex problems discovered in tools/ products,
- Act as a technology expert for Geo Operators and Program Managers, removing technical obstacles and resolving user-reported problems,
- Work closely with GDO program management and software engineering teams to appropriately file bugs and escalate issues, ensure reproducibility, and communicate user issues,
- Coordinate tool releases and new updates (as needed),
- Test tool fixes/changes/new features for engineers,
- Submit code changes for tools (as needed),
- Develop new tools/Dashboard as needed by the teams,
- Diagnose global geo problems related to software/Linux,
- Respond to support tickets for technical issues (bugs, latency, tool issues) and perform debugging, analysis, and escalate bugs that negatively impact operations according to the thresholds established in a timely and clear way.
Skills & experience:
- 1-3 years of experience in a similar domain,
- ArcGIS experience,
- Scripting knowledge – Python and SQL experience,
- High school graduate or equivalent,
- Technological savviness,
- Excellent interpersonal and communication skills with the ability to operate and communicate effectively with people at all levels of the business,
- Strong problem-solving skills and excellent attention to detail,
- Able to work independently, motivated, proactive attitude with a passion for learning and creative problem-solving.
We offer:
- Extensive benefits package: Multisport Card, Lux Med medical healthcare including dental care, life insurance, and cafeteria benefits,
- Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
- Opportunity to be part of a global organization focused on development,
- Open-minded and multinational environment,
- Professional development and a clear career path,
- Training & development opportunities,
- Full equipment and paid training are provided from the first day of work.
For more information about us, visit Cognizant Poland.
If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!
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We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
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Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Mar 08 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
