DirecciónTeladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience.
As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger thriving both personally and professionally.
Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position
Join a team of Creatives that are helping everyone, everywhere find their healthier ever after.
Teladoc Health’s Group Creative Director (Digital & Design) is a visionary and leader responsible for telling our story in the most beautiful and ambitious ways that are befit of a company changing how the world experiences Healthcare.
Our Group Creative Director (Digital & Design) will manage a team of art directors, copywriters and content strategists who deliver Teladoc Health campaigns across all channels, focused on website and social.
You’ll pair a Creative mastery with a keen knack for user acquisition, retention, and usage strategy, to grow our member base and increase member engagement in our platform.
To accomplish these results, you’ll own the creation and delivery of impactful campaigns across every channel, product, and health condition.
Our ideal candidate is a seasoned Design leader and technologist who will actively shape our vision for our brand and how we connect with audience both a strategic thinker and a hands-on doer.
You’ll provide direction to the team, set the standard for best design and copywriting, and manage your team’s assignments, workload, and development while also defining departmental goals, shaping, and maintaining our brand, managing freelancers, and editing work from other contributors.
This is a highly cross-functional role, in which you’ll partner closely with our Consumer Marketing team, as well as Product, Design, Clinical, Data Science, Health Coaching, and Engineering personnel, on a variety of initiatives.
Essential Duties and Responsibilities
Lead the Creative team, managing art directors, copywriters and content creators responsible for campaigns and content for Teladoc Health brands.
Thought leadership on consumer behaviors and marketing best practices in all digital and emerging channels.
Establish and inspire best-in-class visual design practices for throughout Teladoc Health.
Provide oversight on Creative Strategy across consumer marketing channels, campaigns and assets; and provide direction on voice, tone, messaging, and structure.
Help define our member content and engagement strategy.
Lead content development for enrollment and engagement marketing campaigns for new and existing conditions and markets, including enrollment email journeys, landing pages, direct mail, premium incentives, and more.
Develop and lead seasonal campaigns and content.
Define, drive, and measure KPIs for relevant initiatives.
Cultivate and oversee a growing team of freelance writers and editors.
Keep up-to-date with messaging trends and best practices for email and other marketing communications.
Supervisory Responsibilities
Directly manage Creative team members.
Manage team assignments and workload.
Guide and support the professional development of team members.
Train team in approved consumer messaging, editorial and brand voice guidelines.
Qualifications Required for Position
12+ years of Creative and Design experience
Strong experience with a consumer-facing health or lifestyle brand
Experience in a tech company or digital-first creative Agency
Strong leadership and management ability
An innovative and creative vision for communications strategies and development
Passion for making a positive impact in people’s lives
Proven success executing on a broad spectrum of marketing communications projects
Strong experience with and rigor of A / B testing of components
Exceptional writing and editing capabilities
The ability to thrive in a fast-paced, highly collaborative environment
A proactive work ethic, with exceptional people skills and a positive attitude
The ability to multi-task through various stages of content creation while managing others and meeting deadlines
Agility in a dynamic work environment, with the flexibility to respond to changing business needs, priorities, and direction
LI-Remote
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Why Join Teladoc Health?
A New Category in Healthcare : Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.
Our Work Truly Matters : Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.
Make an Impact : In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.
Focus on PEOPLE : Teladoc Health has been recognized as a top employerby numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion : At Teladoc Health we believe that personal and professional diversity is the key to innovation.
We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.
Growth and Innovation : We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.
As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity / expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.
