Hebrew Speaking Customer Retention Representative  

About the Position: The main goal is to improve Customer Retention by handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing students and prevent cancellations. […]
But above all, applicants must be able to demonstrate strong problem-solving and conflict-resolution skills while maintaining a professional and positive attitude in order to better assist our customers. […]
Responsibilities include : Perform outbound calls and interactions by e-mail to uncover customer`s needs, offer solutions, resolve concerns and prevent cancellations. […]
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