DirecciónCognizant overview
Cognizant Technology Solutions (NASDAQ: CTSH) is one of the world’s leading professional services companies, redefining customers’ business, operating, and technology models for the digital economy. With annual revenues of ~$16 billion and a market value of ~$35 billion, the company aids prominent clients in adapting to shifts and disruptions within their markets. Cognizant has a 25-year record of industry-leading growth (both organic and through acquisitions) and was recently named to the top 20 of the Fortune Future 50 list – a ranking of U.S. companies with the best prospects for breakout growth.
At Cognizant, we give organizations the insights to anticipate what customers want and act instantly to deliver on those demands so our clients can achieve the goal of every modern business: staying one step ahead of a constantly evolving world. In addition to honors such as being listed #194 on Fortune’s 2022 Fortune 500, Cognizant was again named on Fortune’s List of the Global Most Admired Companies for 2022.
About the group:
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to run the business in a secure environment.
EEO Statement & Accommodations
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
Cognizant has an immediate opening for an Infra Operations Specialist, if your background meets the requirements and skills listed below, this could be the ideal opportunity for you!
Location: Foster City, California
Roles & Responsibilities:
• Work as a key member of the Mac Engineering team, providing expert support for Mac related incidents and service requests.• Follow Mac Engineering and Support Standards, Procedures and Best Practices.• Analyze, identify and troubleshoot Mac related issues, participate in Root Cause Analysis (RCA) and document appropriate solutions.• Be a responsive responsible support member of Mac L2 ticket queues, within our ServiceNow platform. • Be the escalation point for Level 2 issues or requests related to Apple computers and the MAC management platform• Assist the Service Desk and global IT Site Support teams with Mac related incidents and Service Requests.• Participate in regular review sessions with Mac Engineering and IT Support teams, to extend skills and capabilities across the support organization.• Follow Mac deployment best practices and guidelines, for Automated Device Enrollments of Mac Computer.• Manage Macs in Apple Business Manager as a Device Enrollment Manager.• Perform ongoing activity to keep macOS up-to-date, in alignment with the latest approved and supported version(s)• Perform ongoing activity to remediate incorrect or incomplete enrollments, settings and configurations on managed productive Macs• Perform ongoing activity to maintain up-to-date Apps on managed Macs.• Assist with full lifecycle management of all Macs in Jamf Pro.Salary and Other Compensation:
The annual salary for this position is between $90,000 -$120,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefitsfor this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jan 09 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
