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Mission and objectives
The Economic Commission for Western Asia (ECWA) was established on 9 August 1973 pursuant to Economic and Social Council’s resolution 1818 (LV). Its purpose was to stimulate economic activity in member countries, strengthen cooperation between them promote development.ESCWA's objectives are to support economic and social development in member countries, to promote interaction and cooperation between member countries, to encourage the exchange of experience, best practice and lessons learned, to achieve regional integration and ensure interaction between Western Asia and other regions, and to raise global awareness of the circumstances and needs of member countries.ESCWA provides a framework for the formulation and harmonization of sectoral policies for member countries, a platform for congress and coordination, a home for expertise and knowledge, and an information observatory.ESCWA activities are coordinated with the divisions and main offices of the Headquarters of the United Nations, specialized agencies, and international and regional organizations, including the League of Arab States and its subsidiary bodies, and the Gulf Cooperation Council.
Context
The IT Expert (Network Engineer) will be responsible for:• Local Area Network and Wide Area Network are secure, resilient, and scalable.• Firewall and Threat Prevention policies are deployed on Next Generation Firewall (NGFW) clusters as per the organization cybersecurity policy.• Wireless Network is upgraded as per the agreed time, quality and cost.• Cisco Application Centric Infrastructure (ACI) solution is implemented as per the agreed time, quality and cost.• Network end-users are provided support in an opportune manner.
Task description
Under the supervision of the Associate IT Officer, the UN Volunteer is responsible to perform the following functions:1. Design, maintain and provide third level support for Cisco Routers, Cisco Switches, Cisco Application Centric Infrastructure (ACI), Next Generation Firewalls (NGFW), Cisco Wireless Infrastructure, Cisco DNA, and Cisco Identity Service Engine (ISE).2. Serve as a technical lead to design, configure, test, implement wide area and local area networks.3. Perform WLAN and RF site surveys in addition to planning, design, implementation, and optimization services for 802.11 WLAN networks.4. Create and implement firewall and threat prevention policies on Next Generation Firewall (NGFW) as per the organization's cybersecurity policy.5. Design, deploy and maintain Cisco ISE infrastructure to maintain a secure, stable, and compliant network.6. Collaborate with service providers and other infrastructure teams providing consistent communication on infrastructure changes, upgrades, etc.7. Collaborate with cross-functional teams to identify and prioritize network requirements.8. Assist with new technology deployments and integration testing.9. Analyze, troubleshoot, track, and resolve network issues in a timely manner.10. Ensure the network is scalable, reliable, and secure.11. Monitor and maintain network security.12. Stay up to date with emerging technologies and industry trends.13. Evaluate new technologies to determine their applicability with regards to organization needs.14. Contribute to the development and improvement of network-related processes and tools.15. Plan and implement network changes during approved after-hours maintenance windows.16. Keep the performance of the enterprise network optimal and secure, perform upgrades and patching, and monitor relevant network thresholds, capacity, latency, and adjust configurations to optimize traffic flow.17. Maintain an understanding of the current vulnerabilities, response, and mitigation strategies used in cybersecurity operations and assist with proactive detection and notification.18. Proactively evaluate network performance, identify bottlenecks, high availability, and find ways of improvement, to ensure long-term efficiency of the network.19. Work with field installation contractors while they are on-site and provide all technical details to complete installations.20. Assemble required equipment, cables, adapters, etc. and arrange delivery to site for installation.21. Create and maintain documentation using Microsoft Visio, Word, and Excel in relation to network configuration, mapping, processes, and service records.22. Mentor and train junior team members.23. Manage network asset inventory.24. Performs other duties as assigned.25. Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts.26. Demonstrate a commitment to diversity within the office using a personal approach that values all individuals and respects differences in regard to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance.
