DirecciónThe Implementation Tech Specialist role is a client facing role, who will act as an assistant for the Technical Implementation Manager to implement JPMorgan products, including bank accounts, payments and collections solutions, bank statements, etc.
Job Responsibilities :
Support the Technical Implementation Managers throughout the life cycle of an Implementation Request, including but not limited to :
- Participate in client calls and internal project status meetings
- Prepare meeting minutes
- Follow-up on and track takeaways and deliverables to completion
- Use tracking tools and systems to document and update the current project status, issues, and risks. Enrich the systems with additional data and pertained documents
- Assist with file testing of different Technical Implementations products
- Support various documentation and metrics
- SharePoint management
Required Qualifications, Skills and Capabilities
- Fluent written and spoken in English language (mandatory)
- University degree (completed or in progress)
- Attention to details and ability to multi-task
- Sense of accountability and ownership of issues until resolution
- Team player and willingness to collaborate
- Technical skills and / or willingness to learn about file testing and tech matters involved in the role
- Experience with SharePoint management a plus
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture :
- Home office / flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day Care for your children up to 6-years-old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs ., Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.
