Learning Services Business Partner

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. 

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. 

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

A Hybrid working model

Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office for about 50% of the time for most people. Please speak to the Talent Acquisition team to find out more information.

What does a Learning Services Business Partner do at Hogarth?

You will be the primary learning lead for AMERICAs region, working with our network of in-market HR contacts to offer guidance and support on any learning-related issues within their markets. You will also be the primary learning lead for one of our global production functions within Hogarth, working with SME's to ensure that colleagues who work in this area have access to the training resources and support they need to successfully deliver their work. In addition, you will lead on ad-hoc learning projects as needed to meet our business objectives. We want a real team player who contributes to making this a great place to work.  We enjoy being challenged and stretched but we also ensure that we maintain a healthy work-life balance.  No two days are ever the same in Learning Services and we enjoy being stimulated by the variety this role offers.

Role Competencies

Relationship Management

A key part of the role involves collaborating with your colleagues in Learning Services, engaging with your network of regional HR colleagues, as well as production SME's. It's therefore essential that you are a clear and confident communicator who enjoys working with others as part of a team and have excellent interpersonal skills. 

Project Management

You will be responsible for managing a portfolio of learning-related projects so it's vital that you are able to agree scope, resource commitments and timelines.  You will be given responsibility and autonomy to define the best approach and will provide regular feedback to the HR Learning Services Manager on the progress of your projects.

Creating ContentWe are looking for someone with experience creating supporting learning content across various media:

• E-learning content using publishing tools like Storyline and Rise
• Managing modules and user records in a LMS platform
• Video content using tools like Camtasia
• User guides and support material using Illustrator, Photoshop, Keynote and other publishing tools
• Microsite content which is updated and stored in SharePoint

Training DeliveryFrom time to time you may be expected to deliver training sessions, so we are looking for someone who is a confident and clear communicator who is able to deliver various type of training:

• Virtually, using tools like Microsoft Teams, Zoom, WebEx and other webinar tools
• Face to face workshops in a class-room environment

About you

• You will hit the ground running and immerse yourself in getting to understand the business and our clients.
• You’ll be an effective communicator with the ability to quickly form meaningful relationships with a diverse group of stakeholders.
• You’ll have experience planning and delivering training sessions which showcase your excellent communication skills.
• You will have an affinity for technology and are able to take complex ideas and processes and pitch them at the right level for audiences with varying degrees of knowledge.
• You’ll have creative flair and will enjoy developing support material which follows brand guidelines. You are constantly looking for ways to make things slicker and more effective.
• Demonstrating initiative, you’ll be practical and realistic about finding the right balance between quality and quantity.
• The ability to navigate your way in environments with evolving requirements is essential.  As you will be working on multiple workstreams simultaneously, you’ll need to remain flexible and agile while demonstrating good multi-tasking abilities.
• Training and Project Management qualifications are beneficial, but we place value on meaningful experience above anything else.

#LI-Hybrid

#LI-MM1 

Diversity & Inclusion

Hogarth is an equal-opportunity employer. That means we believe in creating a truly inclusive culture that values diversity, equity and inclusion for everyone through our ideas, our people, how we behave and how we conduct ourselves.  We strive to recruit people from diverse backgrounds and support them to achieve long-term success. This not only makes Hogarth a better company and place to work, but an environment where everyone can give their point of view, experience connection, enjoy opportunity and feel a sense of belonging. 

We welcome applications from everyone, regardless of race, ethnicity, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation, or physical or mental disability. As part of our commitment to making our hiring processes as equitable as possible, we are currently rolling out a policy which ensures that hiring managers review CVs only after they have been processed through an automated anonymisation system. This aims to ensure that all candidates are considered for interview based solely on their experience and what they can bring to the role. The solution, provided by MeVitae, scans and redacts CVs to reduce potential reviewer bias.

Please contact *******@hogarth.com if you need the job advert or form in another format.

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