DirecciónWho we are
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle : to experience our planetu2019s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.
What the role is
The Operation Manager is responsible to check all the operations under their management to offer the best experience and quality for the nomads
What you will be doing :
Housekeeping responsibilitiesu00A0
- Managing housekeeping teamu00A0
- Quality control of housekeeping, in particular to ensure rooms meet standards before check-inu00A0
- Overseeing housekeeping in common areas
- Training and induction of new housekeeping staff
- Ordering housekeeping supplies
- Managing inventory in housekeeping supply rooms
- Budget management for housekeeping
Maintenance and facilities responsibilities
- Managingu00A0full timeu00A0maintenance workers
- Responsible for monitoring ongoing maintenance of rooms and common areas, and ensuring quality of work
- Responsible for receiving reports of maintenance issues from staff, and responsible for prioritizing repairs
- Pre-emptive maintenance around the hostel - spotting issues before they arise and resolving
- Prioritizing day-to-day maintenance alongside large maintenance and improvement projectsu00A0
- Overseeing renovations of rooms and common areas
- Research and purchasing of maintenance supplies and equipment
- Budget management for maintenance
Tours & Travel Responsibilities
- Responsible for ensuring all reception staff is trained on all Tours & Travel productsu00A0
- Ensure housekeeping is replacing / maintaining all advertisement visible and arranged in all rooms
- Ensure housekeeping maintains all Tours & Travel areas in location (Retail Shop, Wellness Deck, Surf Ranch) are clean and in optimal conditions.u00A0
- Responsible for the effective selling of Tours & Travel products on all reception staff during check-in
Responsible for the property securityu00A0
- CCTV are operating and covering the property
- security guards on daily basis
- security for special eventsu00A0
overseeing the reception and customer serviceu00A0u00A0
Responsible of the communication between all departments in the hostel
- Central point of communication between all operational departments in the hostels
- Sourcing, managing, and obtaining contractors such as elevator maintenance, fire systems, air conditioning, etc.
- As a visible manager around the hotel, dealing with guest inquiries, comments, and complaints.
Responsible of the communication between the commercial area to selina
- Requests from and to the businessesu00A0
- Monitoring their agreement
Stand in of the location manager in case of absentu00A0
- Standing in for General Manager when absent
- Responsible for day-to-day issues in all departments
What you need for the role
- Previous experience with community engagement
- Education lover
- Experience producing or coordinating events
- Excellent communication skills
- Creative
- Cultural sensitivity skills
- English language skills
- Ability to work under pressure
Benefits
What can you expectu00A0
- No dress codeu00A0u00A0
- Pet-friendly (as long as your pet is friendly)u00A0
- Multiple online training opportunitiesu00A0
- Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
- Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
- Have your birthday off
- Amazing referral program with cash and global holiday packages; we know you hang out with other great people
- Extra country-specific benefits; we can tell you more during the application process
Location : Bariloche, Argentina.
Relocation : No
J-18808-Ljbffr
