DirecciónBackground
Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Volunteer Services Centre (VSC) is responsible for providing timely and high-quality services in the sourcing, identification, and recruitment of UN Volunteers, and in the management of their conditions of service and payroll, as well as the management of UNV service desk and special initiatives for volunteers and UN entities globally. VSC works in close collaboration with other relevant sections at headquarters, as well as with Regional Offices and Field Units to ensure seamless and consolidated services in accordance with regulations and rules, pertinent policies, and internal procedures.
Reporting to the Payroll Associate who coordinates volunteer payroll, the Payroll Associate provides technical and functional support for the processing of payroll services for UN Volunteers consistent with UNV Conditions of Service. The Payroll Associate works in close collaboration with the volunteer recruitment and management staff in the Volunteer Services Centre for resolving complex payroll-related issues and information exchange. The Payroll Associate promotes a collaborative, client-oriented approach and supports to the maintenance of high-quality service delivery and client satisfaction.
Duties and Responsibilities
1. Administration of payroll services
- Ensure full compliance of payroll processes and procedures in the ERP system in line with UN, UNDP and UNV rules, regulations, and policies, as well as effective implementation of the internal control framework;
- Ensure timely and accurate determination and processing of entitlements for UN Volunteers;
- Ensure accurate payroll data entries, verification, and validation to reduce recoveries, advances, and other exceptional payments;
- Maintain records (amounts, currencies, and schedules) and processing of recovery in the ERP system for all payroll-related advances which are paid out in the ERP system;
- Support banking and disbursement services;
- Take timely corrective actions on erroneous data in the ERP system that affects the payroll;
- Timely follow up with relevant staff on volunteer payroll issues;
- Prepare vouchers for UN Volunteers as required.
2.Operational support on payroll related matters
- Ensure that UN Volunteer destination banks are correctly set up to achieve fluidity of payments;
- Ensure full understanding of all available payment methods specifically to facilitate timely payments to UN Volunteers in countries with complex banking arrangements;
- Follow upon on claims of Non-Receipt of payment and ensure replacement of payable entitlements for rejected/returned payments
- Support the review and analysis of data for bank reconciliation when required;
- Perform payroll helpdesk and end-user support function;
- Ensure queries from UN Volunteers related to payment and/or non-payment of their entitlements through payroll are addressed
- Ensure timely corrective actions on technical issues by escalating to technical support.
3. Production of payroll reports and support to queries
- Audit checks and balances for due diligence and financial accountability within the Financial Rules and Regulations of UNDP;
- Monitor and take corrective action on Payroll reports which indicate unusual or questionable activity and payment;
- Provide information to management and staff on payroll rules and regulations;
- Synthesis of lessons learnt and best practices in UN Volunteer payroll;
- Provide sound contributions to internal business simplification initiatives and knowledge networks.
Competencies
Core Competencies
Achieve Results
- Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovatively
- Open to creative ideas/known risks, is pragmatic problem solver, makes improvements
Learn Continuously
- Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility
- Adapts to change, constructively handles ambiguity/uncertainty, is flexible
Act with Determination
- Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner
- Demonstrates compassion/understanding towards others, forms positive relationship
Enable Diversity and Inclusion
- Appreciate/respect differences, aware of unconscious bias, confront discrimination
Cross-Functional & Technical competencies
Payroll Management
- Knowledge of and ability to apply mechanisms and tools to collect payroll data, process payroll, and manage payroll reports
Audit (General)
- Understands how regulations and professional standards in internal and external audit underpin audit work in the public services.
- Understands the key stages of audit work, including planning, documentation, testing and reporting.
- Ability to examine and verify accounts and records. Understands wider mechanisms for assurance and scrutiny.
- Understands the law and best practice relating to anti-bribery and corruption controls and the fraud risks faced by public bodies.
Data literacy
- Understand the potential as well as the limitations of using data driven innovation
- Ability to use a mix of data sources (quantitative, qualitative or real-time techniques) to develop understanding, identify patterns to inform decision making or identify opportunities for further exploration
Required Skills and Experience
Education:
- Secondary education with specialized certification in HR or Finance;
- University Degree in HR, Business or Public Administration would be desirable, but it is not a requirement.
Experience:
- Minimum of 6 years (with high school diploma) or 3 years (with bachelor’s degree) of relevant experience in personnel and/or finance/business management;
- Working knowledge of HR/Payroll modules in ERP systems is an advantage.
- Experience in the usage of computers and office software packages (MS Word, Excel, etc);
- Experience in handling of web-based management systems.
- Fluency in English;
- Proficiency in another official UN language is an asset.
Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.
Disclaimer
- Only short-listed applicants will be contacted;
- The successful candidate will hold a UNDP letter of appointment;
- This post is open to nationals of Malaysia only.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
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