Dirección Company Overview:
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
ROLE SUMMARY:
The Specialist Quality Engineer for Flowserve’s location is key to ensuring we continue to deliver high-quality and reliable products that meet all company, industry, and Customer requirements. The person in this role will partner with associates in Supply Chain, Engineering, and Manufacturing in managing orders and the flow of products from suppliers, through our factory, and delivery to the Customer. This person will also lead problem solving sessions across all functional areas in the company, in addition to supporting our internal non-conformance disposition processes. This engineer needs to bring specialized experience in Quality Engineering and industry-specific knowledge to support a critical segment of Flowserve’s business.
PRINCIPAL ACCOUNTABILITIES:
• Support leading Site Quality Program and Cost of Quality Support quality cultural change in the facility aligned with Flowserve values & behaviors.
• Lead Customer complaints / Escapes problem solving and be able to present results to customer.
• Partner with QC incoming, in-process and final inspection to assure Quality compliance in the site.
• Work with a proactive approach to assure KPIs compliance and reporting (Non-conformances, Rework, Scrap, First Pass Yield, Escapes, Warranties, Corrective Actions).
• Support leading Zero Defect Program and Customer Experience in the site as per Corporate Guidelines.
• Review customer specifications to prepare the ITP (Quality Plan).
• Assure ITP compliance during the project execution.
• Lead, facilitate and coach Problem Solving (RCA/CA/PA) for the facility.
• Build and analyze data coming out from the systems to lead and support Continuous Improvement initiatives around Quality.
• Define Continuous Improvement projects associated with Cost of Quality.
• Lead multi-functional teams to set the required Corrective Actions.
• Partner with Supplier Performance Group to assure suppliers quality and performance.
• Provide internal trainings as required on Quality topics to different areas.
• Assure safety rules are followed as a moral authority in the shop floor and within the team
• Support maintaining all Quality certifications for the business (ISO 9001:2015, others site specific) as well as external audits (customer or third party).
REQUIRES THE ABILITY TO:
• Use project management tools to ensure effective and timely completion of project milestones.
• Support ensuring export compliance.
• Support the Corp Human Performance Program in 2022 (partnering with HSE).
• Use detailed process mapping tools to define and analyze quality management workflows.
• Make data driven decisions
• Embrace and drive accountability and performance-based culture focused on operational excellence.
• Interact & guide the other functional areas including manufacturing, purchasing, engineering, production, and field service/repair to evaluate failure trends, product quality problems, and quality issues.
• Evaluate existing quality processes and systems for effectiveness and improvement opportunities.
• Support quality system deployment plans given multiple system deployments with other functions (ERP, PLM, SIOP, etc.).
• Interact with customers and suppliers on quality issues plus resolution of any problems within process and final product acceptance.
• Provide input, guidance and coaching to site leadership team to ensure continuous improvement.
• Communicate effectively in both verbal and written form with a wide variety of customers including both internal and external to Flowserve. Communicate effectively with associates at all levels, from the factory floor to executives at Flowserve and Customers.
• Be able to perform and coach others in data analysis and perform root cause analysis.
• Initiate, formulate and implement new business practices within a specific discipline while managing the development and/or delivery of a significant element of the organization's change management program.
• Support the development and/or delivery of budget plans with guidance from senior colleagues.
• Manage complexity. Accurately define the key elements of complex, ambiguous situations.
• Adapt approach and demeanor in real time to match the shifting demands of different situations.
• Gains the confidence and trust of others through honesty, integrity, and authenticity.
REQUIRED QUALIFICATIONS:
• Bachelor’s degree in engineering field (manufacturing, industrial, or mechanical)
• 8 years of experience in Quality, no leadership experience required
• Previous experience in metal-mechanic industries and similar business
• Knowledge of FMEA & Control Plan.
• Knowledge of ASME, ISO 9001 standards.
• Skilled in Team Oriented 8D Problem Solving.
• Lean Six Sigma Black Belt or Certified Quality Engineer
• Core Tools development and implementation.
• Skilled in data analysis and quality KPI performance management.
• Experience in Quality Software Systems
• Proficient in Microsoft Office
• Full professional proficiency in English. Fluent in business conversation
DESIRED QUALIFICATIONS:
• Prior leadership experience (supervisor or manager).
• Able to understand P&L / financials.
• Lean Six Sigma Master Black Belt certification.
• ISO 9001:2015 Lead Auditor.
• Supplier Quality Management Experience
• Organizational and planning skills
• Bilingual proficiency in English
• Knowledge of API Standard
Percentage of Approximate Travel Required: up to 10%
Location: Hiring Factory/Site
Req ID : R-781
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to employment@flowserve.com. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process
