Salesforce Developer

Technical Lead

Qualification:

Responsibility:

Design:

• Support in analysis of requirements and identification of missing requirements/gaps if any.

• Make estimates based on the requirement and complexity.

• Prepare technical specification document.

• Submit the estimates for review.

• Conduct feasibility/impact analysis and submit for review.

Coding:

• Analyze allocated task and understand low level and high level design.

• Conduct coding as per finalized technical specification document.

• Follow coding standards and best practices to check code quality.

• Share developed code for review.

• Rework on the code based on inputs if required.

• Identify unit test case scenarios based on design.

• Prepare unit test cases and test data.

• Conduct unit testing.

• Fix defects identified during unit testing.

• Prepare unit test document based on the test results and share the same for review.

• Provide periodic status update to supervisor and highlight / recommend any changes in design based on challenges faced during development.

• Support in the preparation of code review document.

Testing:

• Coordinate with QA team during the testing phase.

• Address queries raised by QA within defined timelines.

• Investigate any defect raised and establish need for fixing.

• Fix defects identified during functional / non functional testing.

• Understand the defect impact / criticality and handle accordingly.

• Raise issues to leads/QA.

• Report defect status as per project standard process within agreed timelines.

• Fix defects identified during UAT within agreed timelines.

• Submit revised code for review.

Deployment Support & Closure:

• Prepare knowledge transfer document to be shared with the support team.

• Conduct allocated transition tasks as per timelines.

• Address queries/provide assistance in fixing issues during warranty period.

• Provide prompt response during production.

• Fix defects as and when required.

• Create transport code based on the fix.

• Share activity status and highlight concerns if any.

Service Support & Maintenance:

• Attend user calls, and capture required information and incident details for logging.

• Make changes in the code as required and run appropriate tests.

• Close tickets in five days (or as per defined SLAs) once the incident is resolved.

• Work out solution for the error and transfer to change management.

• Make minor code changes as and when required.

• Share solution developed with the product owner for review.

• Close the problem after validating the permanent fix rolledout to production.

Knowledge Management:

• Create specific artifacts for tasks allocated by Lead.

• Share artifact with supervisor for review.

• Upload article in the knowledge management repository.

• Seek inputs from knowledge repository to resolve problems.

• Apply best practices/ learning to own code.

Training & Recruitment:

• Provide inputs in creation of training courses and supporting artifacts on the training server such as demo, presentation.

• Conduct small training courses.

• Conduct technical, face to face interviews with candidates and support recruitment process.