DirecciónSenior Design Researcher GenAI solutions
Your role
Our Design Research team is growing and for our Amsterdam studio we are looking for a talented GenAI Design Researcher with a strong focus on Mixed methods research. As part of the role, you will be given the duty to help shape our Qualitative and Quantitative research capabilities and offerings alongside our European Competency lead for research and insights.
The role
As a Medior/Senior GenAI Design Researcher - Mixed Methods you will work with on a variety of projects playing a key role in the creation of impactful and responsible user-center products and services. Through your insights and expertise in both quantitative and qualitative research you will identify the best methods to inspire, guide and inform the design of GenAI products and services, all the way from framing the innovation challenge to creating a value proposition to validate and test it in the market. We are looking for someone who feels comfortable with uncertainty, has excellent communication skills and can demonstrate a combination of rigor and creativity when tackling open-ended questions, shaping early ideas, and testing solutions.
A little bit more about us
This role is part of Cognizant Digital Experience, a global innovation, strategy, and experience design consultancy. We create products, services, and experiences that solve complex problems at a global scale for some of the world’s leading brands. Our Digital Experience studios expand across North America, Europe, and APAC.
Responsibilities
• Contribute to developing and innovating our mixed-methods design research practice, with an specific hands-on approach on GenAI research bringing a combination of extensive experience with research and an entrepreneurial mindset.
• Plan, conduct and define the research approach and research methods (both qualitative and quantitative) across one or different projects considering desired design outcomes and client engagement.
• Lead the synthesis process from in-field research to the final research report; identifying themes and insights, finding synergies, connections, and patterns to guide design.
• Prepare and execute validation of concepts, prototypes and live products providing insights on product and service improvement opportunities.
• Build trusted relationships with design, strategy and data science partners to drive impact from your research.
Your team
This position is part of a new Design research practice within Cognizant Digital Experience Central Europe. You will work in a global and diverse team developing design innovation projects in a wide variety of industries, from healthcare to financial services, from agriculture to technology.
Your role sits in the intersection between strategy and design, together with a team of strategist, designers, and data scientists you will bring innovation and depth to every project. You are part of a dynamic and talented community of researchers across Europe with different expertise’s within the design research field.
What you bring to the team:
• Master of broad set of qualitative and quantitative research methods in the development of digital products, services, and experiences. (e.g. surveys, analytics, and A/B tests, usability tests, card sorting, ethnography research, contextual inquiries, diary studies, in-depth interviews, co-creation methods,)
• Extensive experience working as a UX/Design Researcher with Digital products in agency environments or in-house setting.
• Proven track record of translating findings into actionable insights for product/service/business design, demonstrated in your portfolio of recent work.
• You know how to draw insights from multiple, diverse data streams and are able to synthesize quantitative and qualitative data in a way that connects with strategic objectives
• Strong sense of independence, ownership, and initiative; ability to determine what to work on, how to accomplish it, and when to deliver.
• Comfortable working in a multi-disciplinary team to iteratively evolve the plan of actions based on team findings.
• Comfortable with ambiguous and unstructured questions, you communicate your research findings in creative and impactful ways.
• Co-creation / support in translating key insights into actionable decisions with project Strategy Lead.
• Willingness to travel for up to 25% of time. (Within the Benelux and occasionally to Germany, Switzerland, or Nordics).
Bonus if you have:
• A Master’s degree in a relevant Design, Technology, Cognitive or Social Science discipline
• Spoken and Written Dutch Language knowledge.
What we offer:
• The exciting opportunity to be part of a growing and high impact design research team, focused on bringing the latest design research innovations to new products and services.
• A competitive salary based on your qualities and experience.
• Access to Udemy, Cognizant Academy digital libraries for your continuous learning.
• NS business card to cover your commute expenses.
• 25 days of paid holiday per year.
• A laptop and a smartphone.
• A pension schemes.
• Organization driven by technology – we have a tremendous technology backbone.
• Open, ‘can do’ team spirit and international environment that encourages making your ideas reality!
• 32-40 hour working week.
• Possibility to work remotely.
Diversity and Inclusion at Cognizant:
At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”. For more information, see https://careers.cognizant.com/global/en/diversity-and-inclusion
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Mar 08 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
