DirecciónSplunk Production Support
Location: Phoenix, AZ ( Open to Remote )
*You must be legally authorized to work in United States without the need of employer sponsorship, now or at any time in the future*
Qualification:
- Science / Engineering graduate
- 7-12 years of experience working with Splunk, Dynatrace, Grafana, ElasticAPM or similar performance monitoring tools.
- Exposure to working in a cloud or high availability/CI-CD environment.
- Splunk or Dynatrace certification is a nice to have.
- Familiarity with Python programming.
Core Duties:
- As a monitoring specialist you are responsible to maintain 100% uptime of tool and mission critical applications by meeting Service Level Agreements (SLA) and process compliance.
- You will perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters.
- Drives reliability into systems across the enterprise taking a holistic view of system health.
Primary Responsibilities:
- Maintenance and deployment of Splunk / Dynatrace infrastructure and integrating alerts with ticketing system to maintain minimal service outages.
- Perform installation implementation customization operation recovery and performance tuning.
- Understand customer requirement and develop customize scripts to get monitoring data into system.
- Process knowledge on observing evaluating and managing the health performance and availability of cloud-based applications architecture and services.
- Monitor data flowing through multiple locations via various devices.
- Get visibility into user file and application behavior to improve the performance of their cloud environment. Identify potential vulnerabilities before they become a significant issue.
- Prepare security audit reports for compliance purposes.
- Scale observability capabilities as architecture grows.
- Use monitoring insight to make informed engineering and product decisions.
- Take daily weekly and monthly backup of your historical data tool configuration.
- Utilize scripting & development skills to reduce operational man-hours and reduce time to restore for incidents.
- This should include implementing practices that support Agile and Continuous Integration/Continuous Delivery (CI/CD) principles.
- Provisioning both day to day operations and automation using tools e.g. Ansible Jenkins python bash PowerShell.
- Measure and optimize system performance with an eye toward pushing our capabilities forward getting ahead of customer needs and innovating for continuous improvement.
Must Have Skills
- Dynatrace
- Elastic cloud Storage
- Splunk
- Claims
- Medicare & Medicaid Claims
Salary and Other Compensation:
The annual salary for this position is between $[90,000.00 – 125,000.00] depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
· Medical/Dental/Vision/Life Insurance
· Paid holidays plus Paid Time Off
· 401(k) plan and contributions
· Long-term/Short-term Disability
· Paid Parental Leave
· Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
#LI-IR1 #CB #Ind123
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Feb 26 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
