DirecciónAt JPMorgan we are on a mission to expand our teams with talented individuals who understand that we put our clients at the center of everything we do. By joining CIB Implementations you are joining a team dedicated to delivering payments and receivables solutions to a diverse set of clients around the globe. If you are driven by the need to exceed client expectations and enjoy the camaraderie of a diverse, proactive team, we want to meet you. The right relationship is everything.
Job Responsibilities:
- Representing us as the client facing, technical contact responsible for a successful end-to-end client experience during complex treasury product implementations with clients around the world
- Manage client and internal partner expectations with consultative advice regarding technical aspects of treasury solutions including – RFP responses, client presentations and client visits
- Scope client requests and translate business requirements into detailed technical specifications for treasury services
- Establish test environments, validate file formats, execute testing, coordinate back-office testing, track test results, and assist the client with resolving errors.
- Use of MS Office tools to document scope, meeting agendas and minutes and project plans
- Use of workflow tool for status updates and document repository
- Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations.
Required Qualifications, Skills and Capabilities:
- Technical project management experience or experience with complex treasury implementations
- Comfort in a fast paced, dynamic client-facing environment
- Ability to clearly communicate, partner and influence - leading others to a common goal
- Project Management experience or eagerness to learn
- Payments and Receivables experience or eagerness to learn
- Technical Consulting or business analysis experience in the ERP, systems integration, or API space
- MS Office Suite experience
If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.
Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:
- Home office/flexible work arrangements and work tools to ensure a great experience.
- Generous vacation, exam and parental leave.
- Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day Care for your children up to 6-years-old.
- Medical coverage for you and your family, including domestic partners.
- Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
- Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
- Language classes, mentorship programs and customized trainings.
- Platform for employee discounts in Buenos Aires.
- Many others that will be presented to you if you join the team.
