DirecciónEUROPEAN SPACE AGENCY
Young Graduate Trainee inInternal Communication and Community Engagement
Young Graduate Opportunity in the Director General's Services
ESA is an equal opportunity employer, committed to achieving diversity within the workforce and creating an inclusive working environment. We therefore welcome applications from all qualified candidates irrespective of gender, sexual orientation, ethnicity, beliefs, age, disability or other characteristics. Applications from women are encouraged.
This post is classified F1 on the Coordinated Organisations’ salary scale.
Location
ESTEC, Noordwijk, Netherlands
Our team and mission
Working across all ESA centres and offices, the Internal Communication and Space Community Engagement Office fosters cohesion among its workforce and provides an internal dimension to ESA’s milestones (launches, anniversaries, celebrations). A closely-knit, geographically dispersed team of Internal Communication and engagement officers work in a multicultural environment, using a range of different communication channels for internal campaigns. Online communications (intranet publications, online events, emails) form a bedrock that is enriched by live in-person events, debates, podcasts, videos, print, screens and merchandising. The workforce’s pride in belonging to ESA is our strongest asset. Our biggest challenge: cutting through the noise of information overload with inspiring and engaging content while using innovative channels.
You will become a member of the ESA workforce and space Community Engagement team which includes Internal Communications within ESA’s communication department. The mission of the office is to engage our space community both internally at ESA as well as externally. We aim to unite all our colleagues from all ESA establishments under the banner of OneESA, creating a sense of belonging to the organisation, its projects and its milestones while maintaining a creative and comprehensible information flow for everyone.
This year 2024 and the year(s) to come will be an exciting time to join our team as we will be progressing to a brand-new state-of-the-art intranet platform with numerous exciting new possibilities, advanced features and modern ways to work.
You are encouraged to visit the ESA website: http://www.esa.int
Field(s) of activity/research for the traineeship
1. Assistance with the Implementation of the New Intranet
Your main personal mission will be to support the implementation of our next intranet 3.0 platform, marking the switch to an Employee Experience Platform (EXP), a new next-level tool dedicated to properly engage the audience and ensuring two-way interactive communication. Furthermore, you will assist with the testing of the platform, developing the community of “Transformers” and providing the lessons learned. This activity will take up most of your time, specifically during your first couple of months as YGT.
2. Community Management at ESTEC – and across ESA
Once the new platform is up and running, you will be assisting with uploading engaging content to the platform as well as acting as a community manager to allow for sparking conversations in a meaningful way among colleagues active on the platform.
3. ESA Transformation Duties related to engagement
Based at our ESTEC office in The Netherlands - the core ESA centre for space research and technology - you will assist in actions linked to engagement and awareness, implementing the processes of ESA Transformation, our internal programme to reshape ways of working to ensure ESA will be agile and fit for the future.
4. Other Office Tasks
Assist with other Internal Communication and administrative tasks as they arise.
Learning Objectives:
- How to animate a diverse community under one strategic vision
- Get an understanding of how to develop, implement and launch an EXP platform
- Get a grasp on what it takes to coordinate communication operations with a wide range of stakeholders
- How to convey complex messages on subjects such as space science and technology in a simple and easy-to-understand manner to diverse audiences
- Get an understanding of strategic communications, planning and campaigning
Technical competencies
Behavioural competencies
Result Orientation
Operational Efficiency
Fostering Cooperation
Relationship Management
Continuous Improvement
Forward Thinking
Education
You should have just completed or be in the final year of your master’s degree in communication or related fields such as journalism, social sciences, humanities, marketing, and business management.
Additional requirements
You should have good interpersonal and communication skills and should be able to work in a multicultural environment, both independently and as part of a team.
The most important additional requirement is that you are an open-minded person who will feel at ease in our diverse, multicultural and geographically dispersed team working for a diverse and multicultural audience based all over Europe and beyond.
Other additional requirements aren't requirements, but rather nice-to-haves:
- Social media skills
- Community Management knowhow
- Knowledge about science communication
- Basic computer literacy (familiar with Microsoft 365 environment)
- Graphic design skills
- Event planning and coordination experience
- An understanding of branding and merchandising
The working languages of the Agency are English and French. A good knowledge of one of these is required. Knowledge of another Member State language would be an asset.
During the interview motivation and overall professional perspective/career goals will also be explored.
Other information
For behavioural competencies expected from ESA staff in general, please refer to the ESA Competency Framework.
For further information on the Young Graduate Programme please visit: Young Graduate Programme andFAQ Young Graduate Programme
At the Agency we value diversity and we welcome people with disabilities. Whenever possible, we seek to accommodate individuals with disabilities by providing the necessary support at the workplace. The Human Resources Department can also provide assistance during the recruitment process. If you would like to discuss this further please contact us email contact.human.resources@esa.int.
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Please note that applications are only considered from nationals of one of the following States: Austria, Belgium, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, and the United Kingdom. Nationals from Latvia, Lithuania, Slovakia and Slovenia, as Associate Member States, or Canada as a Cooperating State, can apply as well as those from Bulgaria, Croatia and Cyprus as European Cooperating States (ECS).
According to the ESA Convention, the recruitment of staff must take into account an adequate distribution of posts among nationals of the ESA Member States*. When short-listing for an interview, priority will first be given to candidates from under-represented Member States*.
In accordance with the European Space Agency’s security procedures and as part of the selection process, successful candidates will be required to undergo basic screening before appointment conducted by an external background screening service.
*Member States, Associate Members or Cooperating States.
