Administrative Officer

CRS JOB DESCRIPTION
Job Title: Administrative Officer
Department: Operations and Administration
Grade: 5
Reports to: Senior Administration Manager
Country/Location: India/Delhi
No. of Positions: 1
About CRS
Catholic Relief Services (CRS) is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.
CRS India program was established in 1946. The national office is in New Delhi, with programs operating in several states of India. CRS works with local partner organizations to support and empower vulnerable communities and households through implementation of development, relief and recovery programs. The primary program sectors in which CRS India works are emergency relief and recovery, health, agricultural livelihoods, and anti-trafficking.
Job Summary:
You will coordinate the provision of responsive, effective, and efficient operations services in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will help ensure stewardship of resources and a high-quality service approach are integrated into administrative systems, policies, and procedures. You will support staff and partner organizations meet various projects objectives using program quality principles and standards. The position is based in the national office, Delhi.
Roles and Key Responsibilities:
Compliance
• Ensure administrative systems, processes, and policies are in line with agency standards.
• Ensure all agreements adhere to Office of General Counsel Library and donor requirements.
• Support and coordinate country program efforts on gateway updation.
Administration
• Prepare and coordinate approval of Agreements, Contracts, and Purchase Orders for the country program.
• Support in front office management and maintaining the overall upkeep of the office.
• Engage with relevant external stakeholders on assigned administrative matters and help ensure required authorizations and documents are up-to-date.
• Maintain the E-repository for Operations and Programming documents plus the updated tracking sheets for Agreements, Contracts, Rate Contracts and Purchase Orders.
Operations Support
• Segregate and share the consultant and vendor quotations received in Supply Chain email ID.
• Conduct reference checks and due diligence visits
• Support in booking air / train tickets travel, hotel and taxis for staff, visitors and consultants and maintain travel records.
• Support in organizing public events by coordinating related tasks with staff, partners and other stakeholders
Basic Qualifications
• High School diploma required. Bachelor's Degree in Business Administration or relevant field preferred.
• Minimum of 2 years work experience in administrative support functions, with increasing responsibility. Experience with a local or international NGO a plus.
Required Languages – Good written and spoken English.
Travel – Must be willing and able to travel up to 10%.
Knowledge, Skills and Abilities
• Good planning, organizational and time management skills
• Strong customer service orientation with very good communication and interpersonal skills
• Ethical conduct and ability to maintain confidentiality
• Proactive, resourceful, solutions-oriented and results-oriented
Preferred Qualifications
• Additional education may substitute for some experience
• Experience and proficient skills in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems
• Experience with Salesforce software
• Experience facilitating virtual trainings, workshops, and meetings to a wide audience
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfil his or her responsibilities and achieve the desired results.
• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship
Supervisory Responsibilities: none
Key Working Relationships:
Internal – Executive Director, Head of Operations, Head of Programs, Head of Office, Director of Partnerships, Finance Manager, Sr. Administration Manager, Human Resource Officer, Program Managers, Regional Director, Regional Technical Advisors, Global Compliance and Risk Department Technical Advisors
External - Partner staff, vendors, consultants.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need.
Interested candidates may apply with a detailed C.V. by 25 Feb 2024 stating current salary drawn and expected salary and giving details of three references to:
Click the link: https://crsindia.org/Employee_Resume/CurrentVacancy.aspx
CRS' talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer.
Note.
1. All applicants should apply on http://crsindia.org/employee_resume
2. All applicants should attach the CV (file name should be candidates First name).
3. Applications received after the closing date will not be considered.