DirecciónOverview
Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products.
Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications / solutions.
May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and / or product demo for client.
May provide software development and consultation to prospective users and / or product capability assessment and validation.
Ensures that the product application / solution is functioning according to specifications. May provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.
Qualifications
Required / Minimum Qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud / infrastructure technologies, information technology (IT) consulting / support, systems administration, network operations, software development / support, technology solutions, practice development, architecture, and / or consulting
o OR equivalent experience.
3+ years people management experience, including managing consultant practice managers, technical sales managers, and / or technical architect managers.
Additional or Preferred Qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud / infrastructure technologies, information technology (IT) consulting / support, systems administration, network operations, software development / support, technology solutions, practice development, architecture, and / or consulting
o OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud / infrastructure technologies, technology solutions, practice development, architecture, and / or consulting
o OR equivalent experience.
- 6+ years experience working in a customer-facing role (e.g., internal and / or external).
- 6+ years experience leading technical projects, teams, or functions.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
- 5+ years people management experience, including managing consultant practice managers, technical sales managers, and / or technical architect Managers
Responsibilities
People Management
Lead your team to deliver customer objectives & Microsoft business targets. Lead them through change using the Demonstrated Capabilities framework.
Customer Centricity
Coach team to understand customer objectives & how Unified accelerates value realization. Guide team to drive positive Customer Satisfaction & share feedback / insights from customers / partners.
Business Impact
Run your business and develop your team to meet customer needs and Microsoft business targets. Coach team to deliver according to MS best practices & using repeatable IP.
Technical Leadership
Foster a continuous self-learning culture and drive technical intensity, driving team to enable customers to realize desired business outcomes, including innovation.
Model impactful community engagement and coach team to contribute to repeatable IP.
Benefits / perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect
