Customer Support Specialist (Incident Resolution)  

We are looking to hire an Incident Resolution Manager , who will resolve retail and corporate problems of our clients in an effective way. […]
rapid and effective resolution of both retail and corporate clients’ problems, sent to you as requests through the CRM system;
advising clients on all matters concerning bookings and our product;
communication with suppliers, hotels and clients by email and phone; […]
knowledge of English on at least Upper Intermediate level (both spoken and written); […]
knowledge of German/Spanish/French/Italian on at least B2 level (as an advantage); […]
learning: seminars...