DirecciónThe Operations Manager will be responsible for driving growth, reaching business objectives, and driving highly effective delivery teams. Team works on keeping Maps Data current and reflective of real world changes. Work on issues submitted by end users of Maps or test the location results of user queries submitted via Search (Web) or Maps interface.
Responsibilities
? Establish and maintain professional executive business relations with clients, distributors and vendors and to ensure a high level of service and client satisfaction
? Oversee the implementation of effective business practices and ensure operational excellence at all levels to further enhance client satisfaction and advocacy
? Work directly with the Service Delivery teams and other key leaders in driving new revenues and increasing growth within existing accounts
? Develop strategic and tactical goals and objectives, review revenues and costs, and coordinate operations throughout accounts
? Support key initiatives/partnerships designed to advance business goals
? Manage day-to-day Account Management activities, including strategic planning, development and implementation of appropriate business operations
? Work with senior management, client representatives, and other resources to administer effective strategies, solutions, and policies consistent with established Company-wide goals and initiatives
? Serve as the company’s primary point-of-contact for client relations and satisfaction, deliver on client expectations; ensure effective account management, employee performance and productivity
? Facilitate activities with related department heads and stakeholders, provide leadership to subordinate employees, and ensure client advocacy at all levels of operations
? Develop management protocols and accountabilities to ensure the timely and thorough execution of sales strategies and ensure coordination and integration with broader corporate goals and objectives
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Feb 06 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
