DirecciónJLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Benefits to eligible employees, include:
Health Insurance for you and your direct dependents.
Annual Performance Bonus.
Virtual platform with certified courses for professional development.
Discounts in several categories (Gym, academic institutions, among others)
What this job involves
We are currently seeking a dynamic individual for the role of GUEST SERVICE AMBASSADOR to join our team:
- Location: Microcentro, Capital Federal, Buenos Aires, Argentina.
- Work schedule: Monday to Friday, 8:30 am to 5:30 pm.
- Work model: On site.
- Contract Type: Indefinite-term.
This role is responsible for promoting a sense of community within the working environment, while at the same time taking responsibility for the following workplace facilities: Offices/desks, special collaboration areas, meeting rooms, common areas such as elevator lobbies/transfer floors, among others.
What is your day to day?
- Create a collaborative environment among employees across the workplace and promote OpenWork behavior and community engagement
- Provide a welcome experience for everyone by creating a strong Front of House offering
- Get to know our client colleagues and interests, understand the teams and learn what will make a difference in their daily work.
- Support events and promote activities that bring together employees from different teams within the company.
- Immerse yourself in each company's work profile and find out which workplace characteristics are most important for business success.
- Be a promoter of Workplace technology, encourage your colleagues to use online messages of errors/requests and connect to CS via the Workplace app.
- Be the point of contact for all matters at the workplace; answer questions and deliver effective solutions (using the stakeholder network)
- Provide meeting rooms, including space technology (triage and first-line fix), escalate when specialized technical support is required
- Building relationships with key stakeholders in workplace teams
- Become an effective bridge point between the business units, the local/regional CRE and the client end-user colleagues
- Find out about all changes within each company
- Support in the orientation of new employees as well as support of employees who come from other offices
- Monitor workplace behavior and manners through ongoing monitoring, engagement, and communication with different teams to ensure adaptation to OpenWork principles
- Help our facilities management team respond to internal workplace problems, including workplaces, meeting rooms, common areas, etc.
- Take responsibility for managing lockers, including assignment, removals, and changes, and troubleshooting
- Perform an analysis of the number of employees and general observations to understand the most important peak times, downtime, and general workplace behaviors.
Required:
- 3 years of experiencia in similar roles, as a receptionist.
- Customer experience vision.
- Upper-intermediate level of English.
- Time availability for a flexible schedule from Monday to Friday between 8:00 am and 7:00 pm.
- Bachelor degree is preferred.
Location:
On-site –Buenos Aires, ARGIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
About JLL –
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY
. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.
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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may
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