Human Resources Manager
- Job ID
- 2024-5953
- Location
- CM-Yaoundé
- Category
- International Positions
- Employment Status
- Full-Time
Overview
Jhpiego seeks a Human Resource Manager to provide leadership and management of the overall provision of HR services, policies, and programs for the Cameroon Country Office.
The Human Resource Manager will provide management with strategic input of HR services, policies, and programs for the Cameroon Country Office. This includes advising senior management on all strategic HR matters, management of the Country Office, HR functions implementing and managing HR policies, processes and procedures in accordance with Home Office policy and standards. The HR Manager will also manage staff recruitment and performance evaluation process. The position reports directly to the Country Program Manager with functional reporting to the Human Resources Business Partner.
Cameroon nationals are strongly encouraged to apply.
Responsibilities
General Human Resources
- Determine and prioritize the country’s HR needs and establish specific HR objectives for country office to ensure that HR policy/procedures and standards are met
- Develop and revise HR policies as required to support the business
- Lead resolution of compliance issues as it relates to HR best practice and organizational policies
- Ensure country level management team members are well versed on country-related HR policies and that policies are implemented consistently
- Advise Country Program Manager on all HR related issues
- Facilitate the staff separation/exit processes
- Liaise with Global Human Resources and Chief Administrative Officer as required
- Review all HR service contracts, i.e. Medical Insurance, training, pension scheme, GPA/GL/WIBA, etc. for guidance and due diligence
- Manage the performance management processes including appraisals after probation period, performance improvement plan (PIP) and annual appraisals
- Lead, in coordination with the Senior Management Team the development of a career progression path for all job categories in Cameroon office.
Compensation and Benefits
- Review salary and benefits policies for local nationals to ensure that organization is able to attract and retain highly skilled staff
- In collaboration with the HQ HRBP, conduct salary survey to ensure competitiveness of salaries against the market and make recommendations on the necessary changes
- Evaluate jobs and individuals’ pay for internal equity and make recommendations in liaison with HRBP and CD
- Provide oversight to performance and annual merit increments
Talent Acquisition/Recruitment
- Partner with hiring managers and HR Officer(s) to evaluate staffing/business needs and determine specific position responsibilities and requirements to ensure accurate candidate sourcing
- Draft, review and/or approve job descriptions
- Oversee placement of job adverts via appropriate channels in Cameroon
- Oversee the screening, testing, interviews and selection of candidates, reference checks and analysis and guide the hiring managers as appropriate.
Orientation and Onboarding/ Learning and Development
- Oversee the on-boarding process and ensure the that the process is vibrant and comprehensive to ensure enjoyable and all-round orientation of new staff
- Ensure systems are in place for new staff undertake the on-line orientation programs
- Provide guidance and oversight to Human Resources Offices (HROs) in collecting, recording and sharing information for learning purposes and investing in people centred knowledge management activities.
- Use HR data for decision making and for operational efficiency
- Liaise with Human Resources Offices on training needs analysis
- Train new supervisors/managers on supervisor and management skills
Employee Relations
- Work closely with supervisors to address issues affecting staff members
- Develop and maintain a healthy employee relations environment providing staff a venue to discuss their work-related problems and concerns.
- Advise and assist staff with disciplinary and grievance issues
- Mediate in staff conflict situations
- Regular visit to field project offices
Performance Management and support to leadership (if applicable)
- Provides coaching, guidance and mentorship to direct report(s) where needed
- Coordinate Jhpiego Performance Management system,
- Coordinate the Continuous Performance Management model in Cameroon and reach high and qualitative performance rate.
- Support Supervisors and Supervisees to sets targets and objectives for assigned area and delivers results
- Grows team expertise to align with program and organizational direction while continually looking for ways to provide / enhance the value delivered;
- Strengthen supervisors to lead a high-performing team and provides ongoing feedback and performance reviews
- Tracks, monitors and effectively addresses and / or rewards performance of team members
- Manages employees in compliance with all HR policies, procedures, guidelines
- Shares knowledge, information, skills and subject matter expertise among the team and ensures the timely communication of issues while encouraging good working relationships with other functions / teams
- Recruits for all hires to ensure a highly diverse, qualified workforce with the necessary capabilities needed to achieve goals
Required Qualifications
- Bachelor’s degree in Human Resources or Business-related field
- Professional Certification in Human Resources Management is an asset
- HR professional membership with an active practicing certificate by IHRM is an asset.
- Minimum 8 years of progressive experience in HR
- At least 3 years in management advisory role.
- Experience in managing Human Resources functions in a mid-sized organization preferably with an international organization.
- Knowledge of standard HR practices.
- In depth knowledge of Cameroon labour laws and trends
- Knowledge of USAID policies and procedures
- Knowledge and proven experience of HRIS use
- Strong presentation and communication skills, both oral and writtenAbility to travel up to 15% of the time
Jhpiego offers competitive salaries and a comprehensive employee benefits package.
Please apply at www.jhpiego.org/careers
Applicants must submit a single document for upload to include: cover letter, resume, and references.
For further information about Jhpiego, visit our website at www.jhpiego.org
Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.
Jhpiego is an Affirmative Action/Equal Opportunity Employer
Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.
EEO is the Law
RECRUITMENT SCAMS & FRAUD WARNING
Jhpiego has become aware of scams involving false job offers. Please be advised:
- Recruiters will never ask for a fee during any stage of the recruitment process.
- All active jobs are advertised directly on our careers page.
- Official Jhpiego emails will always arrive from a @Jhpiego.org email address.
Please report any suspicious communications to Info@jhpiego.org
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