DirecciónJoin Cognizant as an inspiring leader within the Global Program Management community. This key role is responsible and accountable for Program Management activities associated with large-scale, complex, multi-service (Application Development and Maintenance, Infrastructure, Business Process, and Digital) programs. Successful candidates will not only manage delivery objectives but will also have responsibility for customer satisfaction and the client relationships required for successful program delivery.
Key Responsibilities:
· Establishes, executes, and oversees program governance (i.e., stakeholder management, communication ceremonies, benefits management, change management, scope management).
· Establishes, executes, and oversees delivery estimation and planning (team resource and timeline) across Cognizant organization (pursuit through sprints/PIs)
· Ensures tracking/measurement and progress against established measures and metrics (e.g., bid vs did, SLA, and any other operational or contractual measures)
· Provides insights on improvements while ensuring adherence to operational best practices
· Drives optimal business value though scope management, change management, and communication ceremonies.
· Supports pursuits (and/or runs them as programs) as required
· Collaborates with Commercial/Account Team to grow the business by identifying and defining business value opportunities for the client
· Establishes and builds relationships with client and other stakeholders for the program
· Leads team by supporting and driving career growth, personal/team development, well-being, diversity, and inclusion
· Leads and personally contributes to the continuous improvement of the Program Management community (i.e., best practices, networking, standards, training, tools)
· Owns the "activation" (or instantiation) for the MSA and SOW by knowing and monitoring compliance and adherence to these terms and their intent
Required Qualifications:
· 15 plus years in strategy, operations, process consulting, stakeholder management, project/ program delivery within legacy modernization or digital transformations
· Project/Program training and certifications (PMI/SAFe 5.0/Prince II)
· Experience in delivering at least 3 or more complex programs involving teams across multiple geographies; team size 140+
· Experience in senior stakeholder management, communication, and relationship
· Experience being part of deal solutioning and identifying relevant risks
· Can present solutions from the Program Management standpoint
· Experience in managing client stakeholders across IT, VMO, and business
· Adept with multicultural; multi-geo working teams and stakeholders, including CXO
· Experience in contract management
· Program delivery experience involving 3 or more service lines
· Experience in delivering Transformational commitment, productivity goals, offshoring commitment
· Experience in delivering domain capability services or niche technology capabilities or new technologies to the market
· Experience in leading/managing structured deals, takeover/acquisition, or divesture programs.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Feb 01 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
