DirecciónPurpose of consultancy
The consultant will perform the following tasks:
- Design and develop WHO Academy Learning Programmes in preparation for the next batch releases.
- Provide technical guidance to post-launch programmes improvements and developments.
- Focus on transversal competencies that are applicable across learning programmes in the Academy and ensure effective learning assessment.
Background
The WHO Academy is a priority special initiative of the WHO transformation agenda and supports accelerated learning and capacity building towards achievement of the 13th General Programme of Work targets. On 11 June 2019 the President of France and the Director-General of WHO signed a Declaration of Intent to establish the WHO Academy that will revolutionize lifelong learning in health.
The Academy brings together adult learning science, behavioural science and cutting-edge learning technologies such as artificial intelligence and extended reality with WHO’s norms, standards and evidence to deliver high impact accredited and tailored multilingual learning to meet diverse needs.
The Academy is open to a wide range of multisectoral stakeholders that can influence health, including leaders, educators, researchers, health workers, WHO staff and the broader public. The overall goal is to support the learning and development needs of WHO staff and stakeholders to progress towards WHO’s “triple billion” goal: ensuring that by 2023, an additional 1 billion people benefit from universal health coverage; 1 billion more are afforded better protection in health emergencies, and 1 billion more enjoy improved health and wellbeing. More information about the Academy is available at academy.who.int.
Deliverables
Deliverable 1: Learning design and development.
- Objective 1: Design impact-oriented learning solutions.
- Output 1.1: Organize interdisciplinary virtual learning design workshops with Subject Matter Experts (SME) and appropriate other WHO Academy members.
- Output 1.2: Identify and document learning needs, persona of learners, entry criteria, high-level curricula and learning paths.
- Output 1.3: Co-design learning solutions with a team of SMEs that address priority learning problems defined by the WHO Academy team. This includes learning outcomes, assessments, learning activities and accessibility criteria (list not exhaustive). All these learning elements will comply with the established WHO Academy frameworks, references and tools.
- Objective 2: Develop learning programmes.
- Output 2.1: Develop effective, efficient, and impactful learning experiences in line with the Academy’s learning model, standards and course production framework.
- Output 2.2: Develop competency-based and outcomes-oriented learning evaluation activities and design course specific learning analytics to maximize learning impact.
- Output 2.3: Write storyboards, learning specifications, activities and other relevant learning instructions for internal and external partners to implement the programmes and organize its deployment into the Learning Experience Platform.
- Objective 3: Prototype, test, evaluate and improve learning programmes.
- Output 3.1: Prototype, test, evaluate and improve programmes based on feedback and data both pre- and post- course launch.
- Output 3.2: Augment efficiency of learning programmes through continuous improvement loop, by measuring learner experience and by checking quality requirements.
Deliverable 2: Domain-specific activity.
- Objective 4: Develop a toolbox for a specific specialized learning domain.
- Output 4.1: Develop a library of principles, activities and assessment approaches for learning to be applied in existing and upcoming learning programmes.
- Output 4.2: Recommend Learning Design team members as per appropriate learning activities in their respective programmes.
- Output 4.3: Liaise with technical team or technical champions to include these features into the Academy Learning Experience Platform. Document the functional requirements for further implementation.
Qualifications, experience, skills and languages
Educational Qualifications:
Essential:
- Advanced university degree in one of the following fields:
- Educational Sciences (Adult Learning, Learning Technologies, Curricula Management, Instructional Design) or any other related fields.
- Behavioural Science, Educational Psychology.
Desirable:
- PhD in Educational Sciences or related fields.
Experience
Essential:
- At least 5 years of relevant experience in any learning science related field (curricula building, instructional design, learning technologies, etc).
- Experience in health sector
- Previous experience in working with multiple stakeholders in a diverse environment (multiple cultures, time zones, countries/regions, languages, etc).
Desirable:
- Experience in Project Management.
- Experience in Learning Production with overall understanding of major e-learning authoring tools (Adapt Learning, Storyline, Lectora, Captivate, etc).
- Experience in implementing learning solutions in LMIC.
- Experience working with World Health Organisation or with international organizations.
Skills/Knowledge:
Essential:
- Ability to deliver and achieve results.
- Excellent communication and writing skills.
- Technical writing skills.
Languages required:
Essential:
- Expert knowledge of English.
Desirable:
- Knowledge of any other WHO languages.
Location
Off-site – Home based.
Travel
The consultant is expected to travel.
Remuneration and budget (travel costs are excluded):
Remuneration:
Band level B - USD 7,000 - 9,980 per month.
Living expenses (A living expense is payable to on-site consultants who are internationally recruited):
N/A
Expected duration of contract:
6 months
Additional Information
- This vacancy notice may be used to identify candidates for other similar consultancies at the same level.
- Only candidates under serious consideration will be contacted.
- A written test may be used as a form of screening.
- If your candidature is retained for interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
- For information on WHO's operations please visit: http://www.who.int.
- The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits workforce regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
The WHO is committed to achieving gender parity and geographical diversity in its workforce. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply for WHO jobs.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int. - An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter (https://www.who.int/about/who-we-are/our-values) into practice.
- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- Consultants shall perform the work as independent contractors in a personal capacity, and not as a representative of any entity or authority.
- WHO shall have no responsibility for any taxes, duties, social security contributions or other contributions payable by the Consultant. The Consultant shall be solely responsible for withholding and paying any taxes, duties, social security contributions and any other contributions which are applicable to the Consultant in each location/jurisdiction in which the work hereunder is performed, and the Consultant shall not be entitled to any reimbursement thereof by WHO.
- Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
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For roster VNs:
The purpose of this vacancy is to develop a list of qualified candidates for inclusion in this advertised roster. All applicants will be notified in writing of the outcome of their application (whether successful or unsuccessful) upon conclusion of the selection process. Successful candidates will be placed on the roster and subsequently may be selected for consultancy assignments falling in this area of work or for similar requirements/tasks/deliverables. Inclusion in the Roster does not guarantee selection to a consultant contract. There is no commitment on either side.
