Sr Product Specialist - Functional

At Cognizant, our global community sets us apart—an energetic, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a varied, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.

Role Overview:

As a Sr. Product Specialist you will be responsible for handling and improving the functionality of Payments Product. You will collaborate with multi-functional teams to gather requirements design solutions and ensure successful product delivery. Additionally you will provide domain expertise and support to internal partners and clients.

What You'll Do:

• Manage and enhance the functionality of the Payments Product as a St. Product Specialist.
• Collaborate with multi-functional teams to gather requirements, design solutions, and ensure successful product delivery.
• Provide domain expertise and support to internal partners and clients.

What You Bring to the Role:

• Looking for min 7 to 10 years of demonstrable experience.
• Expertise in data conversion activities, specifically on the Credit Cards platform.
• Familiarity with ceremonies related to data conversion, such as Mock, Dress, and the Conversion event.
• Proficient in data mapping, validation, and reconciliation between source and target systems.
• Experience with option configuration on the Credit Card platform (e.g., FCS, Collateral/Marketing, Portfolio Management).
• Additional Business Systems Analyst (BSA) knowledge.

Preferred skills and qualifications:

• Understanding of customer service processes on the Credit Cards platform, encompassing call centre and digital self-service.
• Proficiency in payments offered on the Credit Cards platform, including Quick Remit, Lockbox, and Draft 256 files.

What we offer:

• The chance to work with impact. Here, you’re empowered to bring your biggest thinking to help our company and clients improve everyday life.
• Ownership over your career. Stay at the top of your game through our award-winning learning and development ecosystem. And when your ambitions change or we offer new opportunities, we help you pivot by providing reskilling, on-the-job learning and guidance to find new roles that might be a better fit.
• The opportunity to thrive on a high caliber team with heart. We celebrate each other’s experiences and perspectives and promote a sense of belonging through our affinity groups and diversity and inclusion initiatives.
• A comprehensive total rewards package, including a competitive salary and pension plan with matching contributions.
• Flexible health and financial benefitsto support you and your eligible dependents—from day one.
• True work-life balance. Be at your best through paid time off, flexible work arrangements, volunteering opportunities, social events, and so much more.

Working arrangements:

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days a week in a client or Cognizant office in Toronto, ON. Canada. Regardless of your working arrangement, we are here to support a balanced work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at nacareers2@cognizant.com.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Feb 02 2024

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.