Acr - Senior Manager - Ey Global Delivery Services

Transition Senior Manager

Ernst & Young performs professional services globally, including auditing, assurance, consulting & tax.

This role is supporting Finance Operations (within Tax Service line), who provide the client with immediate access to an entire finance function delivering end to end services from transaction processing, accounting, monthly reporting through the statutory and tax cycle.

Role

 This role is expected to project manage (design, implement and run) transitions to new locations, systems and process.

The key deliverables for this role are:

1.           Plan, drive execution and report on transition

• Establish end to end project plan (including due diligence, scoping, hiring, knowledge transfer & documentation, UAT, data migration, hyper care etc.) & construct business case
• Drive execution of plan within schedule, budget and scope
• Communicate progress to stakeholders (incl. operations teams, client & EY leadership)
• Analyse, develop, document and implement changes based on requests for change
• Stakeholder, change and risk management
•  Responsible for governance of tollgates defined per methodology for own projects/program (portfolio management)

2.           Assist with building and deploying a standard methodology for transitions

• Contribute to implementation of project management tool (e.g. Smartsheet)
•  Contribute to building & deploying a standard transition methodology or improving it
• Monitor effectiveness of KT models, go live & 30-60-90 day plans
• Pilot and test design new methodology

3.           Other

• Understand cost of transition
• Manage & coach more junior resources in the team
• Ad hoc initiatives

What we look for

The ideal candidate should have 15+ years of experience including (a) controllership in a shared services environment, (b) transition & project management to COE’s as well as onto new systems

1.           Finance domain knowledge

• Controllership and Finance experience, including qualification in finance, has a good understanding of finance operations processes (R2R, B2P, O2C, …)
• Work with Shared Services (captive or outsourced but preferably captive)
•  Project management knowledge
• Experience of transitioning complex F&A projects with personal accountability for delivering to time and cost
• Understand and ideally has participated in or led an ERP or other IT tool implementation & understands the different steps in the lifecycle of such a project

3.           Leadership skills

• Strong communication skills with the courage & integrity to speak candidly & succinctly
• Ability to collaborate across different time zones, cultures & teams
• Excellent analytical skills: ability to quickly assess problems/risks and connect dots
• Deliver high quality materials to relevant stakeholders
•  Proactive: challenge the status quo and go beyond own lines of duty
• Ability to manage uncertainty and pivots, “start-up” type of environment without clearly established processes & procedures or fully established support network (e.g. of SME’s, processes to follow etc.)
• High say – do ratio: ability to assess what is feasible and manage expectations, delivers on promises (own it up!)
• High level of integrity and personal values

Education & Certification Requirements:

•            MBA/CA/ICWA/CFA/Accounting degree or a related discipline; or equivalent work experience

•            Project management certification is preferred (PMP, PRINCE2)