Coordinator, Communications

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

In February 2022, a new phase in the armed conflict in Ukraine started. The intensification and spread of hostilities have affected all of Ukraine, causing massive humanitarian needs across all sectors and destroying essential civilian infrastructure. Millions of people are displaced in Ukraine, more than 7 million people have fled to other countries. IFRC and DRC have launched a major Emergency Appeal for Ukraine and Impacted Countries that is coordinated on European regional level – with numerous country level operations ongoing. ICRC, IFRC, DRC and numerous Partner National Societies are integrating their capacities to provide coordinated crisis response in Ukraine and impacted countries. The operational structure will be fully integrated into existing structures at Country / Country Cluster and Regional Office level to ensure full synergies with the overall regional work.

The Danish Red Cross (DRC) Country Office in Ukraine has supported the Ukrainian Red Cross Society in country since 2014 and have significantly scaled up its support following the intensification of hostilities after the 24th of February 2022. DRC in Ukraine focuses its support to URCS within Disaster Management, Humanitarian Relief, Disaster Risk Reduction and Management, Health (including NCDs), Mental Health and Psychosocial Support, National Society Development (including branch development and volunteer management) and logistics.

The Partnership & Analysis Team within the Danish Red Cross Country Office is responsible for ensuring that DRC’s engagement in Ukraine is informed by sound analyses, evidence, and data. The team is responsible for leading on developing and maintaining strategic external partnerships, including with donors, and to lead on mobilizing financial and other resources for the DRC and URCS to deliver on humanitarian and development needs in Ukraine. In support of this, the team also leads on the DRC strategic and broad communication as well as external advocacy efforts to influence key stakeholders and the general public in Denmark. Finally, the team works to ensure that our activities are accountable to the communities and people that we serve, that we continuously learn and adapt and that we contribute to strengthening capacities of the Ukrainian Red Cross Society for improved use of data and stronger analyses.

Job Purpose

Job Duties and Responsibilities

• Support development of a structure for communication and engagement with different categories of donors, including an overall plan for donor communication;
• Work with project teams to develop a comprehensive communications plan that outlines all communication commitments, including reporting requirements and stakeholder engagement;
• Coordinate with other teams, such as Operations, to ensure that project communications are aligned with broader organizational objectives and messaging;
• Provide support and assistance to project teams in creating and producing high-quality communication materials, such as reports, presentations, and other content.

• Support development of compelling content, such as videos, photographs, and written stories, that showcase the impact of the Danish Red Cross in Ukraine primarily through engaging with URCS;
• Create visually compelling content and graphic materials to effectively communicate the Danish Red Cross’ activities and impact;
• Sharing the content on relevant platforms, such as social media, the Danish Red Cross website, and other relevant channels, to ensure maximum visibility and impact.

• Collaborate with URCS on common goals and initiatives to strengthen the relationship;
• Provide direct support to URCS staff on mutual projects;
• Communicate regularly with URCS to stay informed about any issues or concerns they may have;
• Keep URCS informed on our plans and achievements;
• Attend bi-weekly coordination meetings with Movement Partners.

Job Duties and Responsibilities (continued)

1. Actively work towards the achievement of the DRC’s goals;
2. Abide by and work in accordance with the Red Cross and Red Crescent principles;
3. Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Education

• Bachelor’s or master’s degree in social sciences, communication or media degrees, journalism, humanitarian or international relations or other relevant degrees;
• Competed courses or trainings in Partnership, Resource Mobilization, Proposal Writing, Strategic Communication or similar would be an asset.

Experience

• Minimum 1 years’ experience working in communication;
• Experience working in humanitarian organizations, non-governmental organizations or similar with a focus on communications and or partnerships preferred;
• Any experience in visual or graphic design, photography, video development, social media management and similar an asset.

Knowledge, Skills and Languages

• Concrete communication skills (Canva, Figma, Adobe Suite, Photo/Video Editing)
  Sharing the RC/RC principles and values;
• Strong communication and interpersonal skills;
• Ability to work and thrive in a complex and fast-paced organizational context;
• Valid driving license (Light vehicles) is an asset;
• Fluently spoken and written English and Ukrainian;
• Knowledge of Russian is optional.

Competencies, Values and Comments

Communication; Collaboration and Teamwork; Building Trust; Negotiations.