Engagement Management Services Fso - Staff/Assistant- Ey Global Delivery Services

Description:

Global Compliance and Reporting is an integrated suite of Tax and Accounting services that EY provides to our multinational clients. GCR offers the ease of managing compliance & regulatory filings by:

• Taking care of the complexity of regulatory affairs across multiple jurisdictions
• Centrally managing the global compliance and reporting activities
• Controlling the cost of managing compliance across various countries

Each client is referred to as an engagement and the EMS (Engagement Management Services) team is responsible for ensuring the delivery as per the service level agreements. Globally, tax and accounts preparation activities are conducted mostly in the local countries and hence requires a wide network of EY professionals to work together to deliver to the client expectations. A central team (EMS) works with this global network of EY professionals to ensure client’s compliance and reporting obligations across the globe are met on time. The EMS team project manages the engagement and together with the client facing teams in Americas, EMEIA and Asia pacific forms the service management office for the client

Job purpose:

• Work closely with a Senior to provide Engagement Management support for client(s).
• Support client facing teams in Americas in providing timely and accurate information of the engagement to the client headquarters
• Provide situational analysis and solutions for mitigating issues & risks in an engagement Coordination & Control
• Work with teams across the globe to understand the status of the filings for client(s)
• Effectively liaise with teams (in India) preparing the fillings & client facing teams Administration:
• Understand the functioning of the engagement tools involved and identify areas for process improvement and/or potential automation.
• Monitor weekly financials, Monthly ETC (Estimate to Complete), Standard Billing and Pricing Plans.
• Work on the annual ‘roll-over’ process, including any scope/fee changes, contract renewals, data refresh.
• Ensure Engagement Management tools are maintained real time for client headquarters to access and understand their status.
• Modify tools to reflect status of the engagement real time by working with the client facing teams.
• Monitor and control activities leading up to fulfilment of compliance and regulatory obligations of the clients by teams across countries
• Provide engagement status on a periodic basis highlighting risks, issues and achievements
• Monitor engagement status, issues and potential risks on Quality, Process & Technology that can impact engagement
• Understand queries from client facing teams and work with teams (in India) for solutions

Technical skills requirements:

We are looking for candidates with the following:

• 0-2 years of total work experience
• Bachelors or Master’s degree, preferably Commerce or Business management
• Experience in working in a multi-cultural and team environment is desirable
• Good written and verbal communication skills (Both English & Spanish).
• Strong attention to details and technicalities.
• Demonstrate strong organizational skills and structured thinking abilities.
• Good interpersonal and analytical skills.
• Be flexible and willing to adjust responsibilities to align with developing business needs
• Be proficient in Word/PowerPoint/Excel - working knowledge of MS office