DirecciónAt #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.
We are currently looking for Field Support to join our team.
What do we value?
Exceptional communication and customer facing skills, able to interact effectively with diverse groups of stakeholders, both technical and business users. We will assess those who have a technical profile or related experience in the role.
Key Responsibilities:
· Responsible for functional drawing and effective implementation of solutions.
· Provide client user with virtual technical assistance.
· Support services to Call Centers and unintegrated acquisitions.
· Timely delivery of desktop, network, software/hardware support.
· Establish a proactive service model that drives field operations productivity and efficiency.
· Full instrumentation and monitoring of the end user computing environment.
· Forward looking capacity and growth forecasts
· Deploy service automation tools
Necessary skills and experience required:
· 3 or more years of experience in the position
· Verifiable experience in ticket systems
· Language Skill: Intermediate level of English
Why Cognizant?
· A career in one of the largest and fastest growing IT services providers worldwide.
· Ongoing support and funding with training and development plans.
· Opportunity to work for leading global companies.
· Our work environment is diverse, collaborative, and inclusive. We create conditions for everyone to thrive.
· A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus, and many other benefits that we are going to share during the selection process.
Location: Buenos Aires, Argentina.
Working Model: Presencial. 1 vez por semana en Pilar, 4 veces por semana en Munro.
Shift: Full Time.
Are you ready?
Join our team!!!
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Jan 18 2024
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
