We help the world run better
Finance Operations Associate- Order to Invoice Services
We help the world run better
Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Apply now!
As a Finance Operations Associate in O2I Services you will be able to execute operational (including transactional) tasks independently and deal with customers' queries.
Gain a good knowledge of standard processes and related transactions and maintain good relationship with external and internal customers.
Expectations & Tasks
- Responsible for administration of customer contract which includes the booking of a contract, invoicing customers, invoice delivery, and revenue recognition of deals booked
- Ensure timely and accurate customer billing. Analyze pending billing and identifies potential quality issues
- Preparation of period close
- Ensure accuracy in the financial records through proper execution of operational tasks
- Monitoring and Reporting
- Cooperation and Communication with internal and external customers
- Support projects and / or improvement activities
- Participate in the monthly close processes
Skills / Competencies
- Excellent interpersonal and communication skills
- Ability to work in a virtual team and with different cultures
- Fast learner
- Adaptable and able to use own initiative
- Able to adapt to changing environment, keeping up with the trends
- Resilience to work under pressure
- Organization, prioritization & time management skills are essential
- Team player & embraces diversity
- Proactive and responsible approach to customer support
- Quality driven with excellent attention to detail
- Solid problem solving and analytical skills
- Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)
- Upper-intermediate English (oral & written)
- Italian and / or Portuguese languages is a plus
- Experience with SAP systems is preferable but not essential
- Experience working in customer services is a plus