DirecciónCharles Taylor InsureTech is looking for a Sales Assistant.
Background
Digital innovation is reshaping the insurance industry - We’re making it happen. Charles Taylor InsureTech was established to help insurance businesses drive change through the delivery of technology enabled solutions. We don’t have a one-size-fits-all approach or prescriptive methodology. We work consultatively with our clients to revitalise their operations, reinvent established processes and implement future-ready solutions that deliver measurable benefit and improve data-driven decision making.
Charles Taylor is a global provider of professional services and technology solutions dedicated to enabling the global insurance market to do its business fundamentally better. Dating back to 1884, Charles Taylor now is currently in more than 120 locations spread across 30 countries in Europe, the Americas, Asia Pacific, the Middle East and Africa.
Charles Taylor believes that it holds a distinctive position in its markets in that it is able to provide professional services and technology solutions in order to support every stage of the insurance lifecycle and every aspect of the insurance operating model. Charles Taylor serves a diversified blue-chip international customer base that includes national and international insurance companies, mutuals, captives, MGAs, Lloyd's syndicates and reinsurers, along with brokers, distributors and corporate insureds.
Charles Taylor has three distinct business areas – Claims Services, InsureTech and Insurance Management.
Charles Taylor was recently acquired by an investment company managed and controlled by Lovell Minnick Partners LLC. Lovell Minnick is a US Private Equity firm that invests in the global financial services industry, including related technology and business services companies, with a focus on helping to build long term value for clients, employees and shareholders. The acquisition will support the continuation of Charles Taylor's successful growth strategy, with a focus on expanding client relationships, broadening specialist capabilities and the range of services and technology solutions, deepening geographic coverage, and reinvesting in quality of service and technology.
For more information, please visit www.charlestaylor.com
The Role
Charles Taylor InsureTech is looking to hire a Sales Assistant. The chosen candidate will play a key role within the team of Account Managers. The person in charge of this role will be assigned to a number of Clients, to whom they will have to provide commercial and administrative support to ensure the efficiency and success of commercial actions. This role involves performing tasks such as: contract renewal, price negotiation, administrative tasks, customer communication, sales follow-up and close collaboration with the sales team and other departments.
Key Responsibilities
- Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.
- This role involves the renewal of on-going contracts and negotiation of prices for assigned clients.
- Track assigned accounts and update status of current proposals in the system.
- Track up sale opportunities detected and update status of opportunities in the system.
- Assist in the creation and maintenance of action plans to close sales.
- Manage documentation associated with business transactions.
- Maintain records of actions performed in the different systems of the company.
- Performance reports and sales analysis.
- Answer calls and emails from customers to provide information about products and services.
- Coordinate meetings and demonstrations with customers and area representatives as needed.
- Post-sales follow-up to ensure customer satisfaction.
- Assist in the organization of trade events and product presentations.
- Collaboration with Sales Team (new customers): If necessary, work closely with sales representatives to provide necessary support.
- Facilitate internal communication to ensure alignment in commercial strategies.
Required Skills
- Bachelor’s degree in Business Administration, Marketing or related field (or equivalent experience).
- Proficiency in written/reading English.
- Previous experience in administrative or sales support roles.
- Basic knowledge of the technology industry (desirable)
- Excellent verbal and written communication skills.
- Ability to work effectively in a team environment.
- Organizational skills and attention to detail.
- Knowledge of Microsoft Office tools and CRM systems.
- Proactivity and ability to work in a dynamic environment.
- Customer orientation and problem-solving skills.
The ideal candidate must be able to ensure an efficient flow of information and support in sales activities, contributing to the overall growth and success of the sales team and the organization. Must be methodical and extremely organized with attention to detail.
Why join Charles Taylor?
We are very proud of the fact that nine out of ten of our people recommend Charles Taylor as a place to work. We pride ourselves on having a positive work environment where our people are empowered to make the best decisions and where learning is valued highly and shared across our business. We are very committed to ensuring our people are given continuous learning and development. As well as structured induction programmes and job training, we provide study support for relevant professional qualifications and have a Core Learning & Development Curriculum.
Equal Opportunity Employer
At Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation. Our external partnerships and the work we do to promote a transparent and fair recruitment and selection process contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.
