Sr. Manager, User Experience Design

Lenovo’s User Experience Design (UXD) team is seeking an Employee Experience Senior Design Manager.

This talented individual will lead a vital group in the business whose mission is to improve and design new and impactful experiences for Lenovo employees, channel partners, and customers. Unrelenting passion for UX, a strategic mindset, and the desire to lead and influence through data-driven insights and superb organization & communication skills are keys to the success of this role.

Roles & responsibilities:

• Establish and implement a strong User Experience strategy by seeing across & engaging multiple teams, platforms, and tools.
• Build, manage, and mentor a global team of UX designers and professionals to empower their career growth and professional output, along with fostering a culture of collaboration, accountability, and innovation.
• Guide team members in strategy, research, design critiques, and design execution tasks and maintain high-quality standards for your team throughout the design process.
• Define the measurements of success and work towards meeting and exceeding expectations.
• Present strategic visions and UX solutions to hundreds of global stakeholders that manage and use tools across various business functions.
• Engage executives across Lenovo to promote EX team’s mission and work to win their support via compelling storytelling and communication methods.
• Champion and advocate for UX principles and lead your team to apply them thoughtfully into designs and solutions.
• Partner with the research team to uncover actionable insights and the software UX team to implement consistent design.
• Manage and prioritize multiple projects at a time and stay up to date on their statuses.
• Work efficiently and effectively alongside software development processes by injecting timely user acceptance testing schedules and prioritizing key features against sprint, project, and business goals.
• Become familiar with the various internal tools, groups, and processes to aim for holistic improvements.
• Leverage different and appropriate ways for your team to convey information and recommendations.
• Communicate effectively in both written and verbal forms with colleagues, management, and external parties both in the U.S. and other countries.

Requirements:

• Bachelor’s degree and 8+ years of professional experience in UX, digital strategy, or design, with a demonstrated track record of transforming user, customer, or employee experiences.
• 3+ years of professional experience in managing a UX, digital strategy, or design team.
• Solid understanding and proficiency of UX principles, techniques, tools (e.g., Figma), and processes.
• In-depth knowledge of end-to-end software development processes.
• Familiar knowledge of sales processes and customer experience.
• Experience with cross-team collaboration (development, design, research, project management, etc.)
• Experience developing and leading executive-level presentations.
• A portfolio demonstrating past work experience and deliverables (e.g., reports, presentations, case studies, etc.).

• Master’s degree and 10+ years of professional experience in UX, digital strategy, or design.
• 5+ years of professional experience in managing a UX, digital strategy, or design team.
• Experience leading projects and teams through digital transformation.
• Experience in incorporating accessible and inclusive design.
• Experience working for a consumer electronics or software company.
• Experience working in a global company.
• Familiarity with the latest consumer electronic products and technologies.
• Growth mindset that keeps a success-oriented, long-term outlook.
• Proactive self-starter and strong team collaborator.
• Demonstrated ability to influence leaders and facilitate alignment and decision-making.
• Stellar verbal and written communication, with a talent to influence executives and create impact.