Transition Manager

Transition Director

Qualification:

Responsibility:

Business / Customer:

• Ensure that status reports are sent out to the customer.

• Participate in proposal preparation for RFPs and RFIs.

• Participate in project governance meetings.

• Ensure project case studies are created and made available for reuse.

• Be the SPOC to customers & all the internal stakeholders till end of transition.

• Participate in providing End to End Transition Plan and governance.

• Resolve issues and proactively manage risks.

Project / Process:

• Create and track Project plan.

• Provide inputs in design and architecture reviews.

• Drive Project Execution to comply with scope cost and schedule as defined in the SOW.

• Monitor Financial performance for the project.

o Internal-Adherence to policies and procedures (Eg:

• o ExternalReview billing data and raise invoices.

• Manage change requests / ensure that processes are in place and followed to manage change requests.

• Coordinate with the Resourcing Team for resources.

• Contribute and participate in project reviews quality reviews and audits and prepare status reports and management reviews.

• Adopt best practices from other Projects/Accounts previous project experiences etc.

• Share value addition and best practices across teams.

• Participate in external and internal audits and work towards closure of audit observations.

• Ensure adherence to quality planning processes and procedures.

• Support knowledge management & enablers.

• o Create Knowledge assets such as technology artefacts etc.

• o Contribute to Best Practices and focus on adding value to the customer / organisation.

• Create and manage Risk and mitigation plan based on discussion with project stake holders.

• Responsible for documenting the lessons learnt in the project.

• Responsible for creating relevant project case studies for the projects handled.

• Ensure knowledge acquisition documentation and drive the creation of SOPs.

• Lead and perform the transition kickoff.

People / Team:

• Responsible for team utilization Performance management and career development of the team members.

• Responsible for driving Reward & Recognition and employee engagement.

Organization:

• Participant in business development activities like RFPs/Bids customer walkthroughs etc.

• Drive change through effective communication with the team.

• Participate in recruitment programs (Campus and lateral).

• Contribute for reusable artefacts on project management.