Programmer Analyst

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences, so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

 EEO Statement & Accommodations

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

 If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.

 Cognizant has an immediate opening for a Salesforce Programmer Analyst, if your background meets the requirements and skills listed below, this could be the ideal opportunity for you!

 Qualified candidates should be willing to work at Newark, NJ / Remote.

 Qualification:

A minimum of 2+ years of experience in Salesforce.
Master’s\Bachelor’s degree or equivalent experience in a relevant field (engineering or computer science or engineering field
 Responsibilities:

•            Issue resolution: Identifying, diagnosing, and resolving Salesforce-related problems reported by users, including data quality issues, bugs, and system errors.

•            User support: Providing guidance and assistance to Salesforce users, answering their questions, and helping them navigate the platform effectively. This might involve creating user guides, conducting training sessions, or offering one-on-one support.

•            System maintenance: Regularly monitoring the Salesforce platform to ensure its optimal performance and conducting routine maintenance tasks, such as data cleansing, system updates, and backups.

•            Configuration and customization: Assisting in the configuration and customization of Salesforce to meet the organization's needs, including creating custom fields, page layouts, validation rules, and process automation.

•            Reporting and dashboard creation: Generating reports and creating dashboards to help users make data-driven decisions and track key performance indicators (KPIs).

•            Collaboration with stakeholders: Working closely with various departments, such as sales, marketing, and customer service, to understand their requirements and implement Salesforce solutions that cater to their specific needs.

•            Liaising with technical teams: Collaborating with Salesforce developers or external consultants to implement advanced customizations, integrations, or new features that require coding or specialized technical expertise.

•            Continuous improvement: Staying updated on Salesforce best practices, new features, and industry trends to recommend improvements and enhancements that can benefit the organization.

 Salary and Other Compensation:

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

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***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to demonstrate the leadership, dedication, integrity, and commitment to excellence instilled in them through participation in military service.