Senior Manager Business Management & Development

Senior Manager Business Management & Development (Individual Contributor Role)

Locations: United States/Ireland/Costa Rica/Philippines/Bulgaria/Argentina

As Platform Services Finance Hub, we do not follow a rigid location strategy, though we have assigned preferable locations for new roles based on business and compliance requirements. Candidates located outside these preferred areas are invited to apply and each application will be reviewed individually, based upon the requirements of the position and local compliance/regulatory guidelines.

The Coca-Cola Company is a 135+ years old total beverage company, offering over 500 brands in more than 200 countries and territories. We’re constantly transforming our portfolio, from reducing sugar in our drinks to bringing innovative new products to market. We’re also working to reduce our environmental impact by replenishing water and promoting recycling. With our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide.

Learn more at Coca-Cola Journey at www.coca-colacompany.com.

Position Overview:

The Senior Manager for Business Management & Development is a pivotal role within our organization that focuses on assessing and coordinating the influx of new scope/service requests from initiation to execution and hypercare. This role includes defining the scope with the requestors at the process and activity level. It also involves determining the feasibility and prioritizing scope to transition based on clear conditions. The role requires collaboration with subject matter experts to calculate and validate the level of effort or frequency. The Senior Manager will act as a liaison between requestors and the finance hub operations, providing complete visibility into backlog and request status. They will also be the key partner with our outsourced partners and project manage the effective transition of scope. The ability to translate across the functional/technical divide and effectively project manage are required skills in order to be successful in this role. This is an individual contributor role.

What You’ll Do For Us:

• Develop/Maintain an efficient intake process and framework for new service requests.
• Assist requestors in defining the scope of work at both the process and activity level.
• Evaluate service requests and determine their viability and prioritisation based on established criteria.
• Collaborate with current subject matter experts to calculate or validate the required level of effort/frequency for each request.
• Act as a liaison between requestors and the finance hub operations team to provide full visibility into backlog and the status of current requests.
• Determine the need for budget transfers or other financial adjustments.
• Liaise with the Value Management Team if the scope needs to transition to our Managed Service provider.
• Manage all aspects of transitioning the project scope to the finance hub, including knowledge transfer, guided production, go-live, and stabilization.
• This role will require frequent collaboration with CPS, Operating Unit (OU), and Function teams.  Excellent written and verbal communication skills are required.

Qualifications and Requirements:

• Excellent project management skills with a focus on organization and detail-oriented performance
• Strong communication skills for acting as a liaison between various teams and clients.
• Ability to assist and advise clients on defining the scope of work
• Capacity for assessing service requests and prioritizing tasks based on viability.
• Proven experience developing and improving intake processes and frameworks.
• Financial acumen to effectively handle and manage budget adjustments.
• Bachelor’s degree in business, project management, finance, or related field preferred.
• At least 6 or more years of experience with relevant examples of critical thinking and problem-solving.
• Strong management and organizational skills, adaptable and capable of working in fast-paced environments.

Functional Skills:

• Project Management
• Excellent Communication Skills
• Ability to collaborate with cross-functional teams to gather requirements and deliver results
• Ability to identify, develop and implement process and system improvements in area of responsibility

What We Can Do For You:

You will be part of the Finance Hub team where teams are the new heroes and our leaders are expected to be role models, set the agenda and help people bring their best. We are delivering against our global purpose, of refreshing the world and making a difference.

We offer:

• Career growth and development: Leveraging our boundaryless network, we provide access to educational platforms and provide coaching, mentoring and feedback, as a part of our Leadership & Development process.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. We want to make our culture inevitable.
• International Experience: Become part of international projects and work along multicultural teams, through our global network.

We want to build together with you the Finance Hub of the future. 

Our Purpose and Growth Culture:
We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.