Senior Manager Consulting- Organizational Change Management

Senior Manager Consulting, Cognizant Consulting

Transformation Management, Organizational Change Management

North America

ABOUT US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

COGNIZANT CONSULTING

Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and Change Management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value.  We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we’re growing!

The Role

Our Transformation Management Consulting practice is looking for a Senior Consulting Manager to join our journey. We’re looking for someone who is passionate about transformation, wants to make an impact, and loves working together to deliver flawless results for an end-client to join us on our mission. As a member of our team, you will be responsible for using proven methodology to create a client strategy and a change strategy to help drive business and IT strategies and implementations for the Fortune 2000.

With a focus on Change, Training, and Communication, our OCM Practice is an integral part of our Consulting offering, because we help organizations make changes successfully. We support all types of Business and IT Strategy transformations such as Organizational Re-alignments, Digital Transformations, Business and IT Outsourcing, IT Package Implementations and Upgrades (i.e., SAP, Oracle, SalesForce.com, ServiceNow, & most industry leading practice packages), Organizational Design & Governance, Workforce Strategy & Planning, Mergers and Acquisitions, Target Operating Model Transformations, and more. We lead with a strong platform for integrated OCM and Technology, which sets us apart from the competition and makes this group a key partner in some of the biggest and most business-changing digital transformations in the industry.

To be successful, you’ll need a background that supports your ability to upskill and implement traditional Change Management capabilities such as Organizational Change Management Strategy & Planning, Change Impact Assessments, Readiness Assessments, Stakeholder Analysis & Engagement, Communications (Strategy, Planning and Implementation), Training (Strategy, Planning and Delivery). For these positions, we are considering people with transferrable skills, such as experience in Communications, Marketing, Teaching, Social Media, or Accounting.

We’re looking for Senior Consulting Managers who can deliver within Cognizant’s Five Pillars of Consulting Excellence, which are: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. At the Senior Manager / Associate Director Level, this means overseeing advisory consulting engagements, being a trusted advisor to clients, establishing oneself as a thought leader in your field, solving complex problems, consultatively working with a client to achieve business goals, driving contributions to offerings and innovations, and serving as a people leader, guiding multiple teams as they work to transform a client and the world. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.

Our solutions are in demand and we’re passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!

 

Responsibilities

• Serve as the Engagement Lead and manage teams of Consultants, Senior Consultants, and Managers for one or more client projects to ensure effective negotiations, well-aligned solution-delivery-to-plan, clear engagement governance accountabilities, profitability, and overall client satisfaction

•       Enrich client partnering and anticipate client needs based on a solid understanding of emerging industry requirements and/or  technological breakthroughs in Organizational Change Management.

• Ensures the appropriate alignment and collaboration of consulting teams and individuals to support project requirements and activities in the focus area and within larger Cognizant and client ecosystems;

• Serve as a people leader, supporting the recruitment, onboarding, upskilling, and mentorship of your colleagues in Consulting; participate in people development and community-building activities

• Guide development, provide feedback, and conduct performance reviews;

• Advocate for and establish appropriate recognition for Consulting within projects, and negotiate applicable consultant rates in project sizing that correspond to the value Consultants contribute to engagements;

• Develop and manage the capture, communication, and sharing of intellectual property (IP) and project artifacts for a focus area, domain area, or practice management area;

• Exercise leadership in the development of Consulting service offerings;

• Leverage collegial networks across Cognizant (e.g., sales, service line community, offshore delivery) and externs partners to innovate solutioning or resolve issues; and 

• Support and contribute to the establishment of thought leadership in the industry, to promote Cognizant’s brand and to drive additional opportunities for Cognizant.

Qualifications

• 10 + years of consulting, professional services, digital strategy development, advisory, or transformation programs operating in a client-facing capacity serving and leading external client engagements

• A proven track record in a client-facing role with at least 2 of which (though ideally more) are leading digital technology team

•    Experience in successfully developing and leading consultant teams in consultant tasks (e.g., planning, task structuring, analysis, solution delivery)

•        Works with Cognizant account stakeholders (e.g., CPs, CRMs), technology partners (e.g., Amazon) and other business allies to identify consulting opportunities or develop winning proposals

•        Contingent on experience and expertise, demystify emerging technologies, and translates innovations (e.g., computer-aided medical diagnostic, AI, Machine Learning, hybrid cloud) into the business impact benefits clients can understand

•  Regularly contribute to the practice by developing practice initiatives, research on industry trends, knowledge repositories; develop reusable consultative strategies and solutioning approaches in support of business development and expansion activities

• Bachelor’s degree in a relevant business or technical discipline; MBA or Master’s or advanced business degree preferred   

• Travel Required: Yes – Up to 50%

·       Onsite Requirements: Hybrid

·       Personal leadership and a desire to create a culture that enables exceptional outcomes

·       The embodiment of Cognizant’s Core Values of: Start with a point of view; Seek data, build knowledge; Always strive, never settle; Work as one; Create conditions for everyone to thrive; Do the right thing, the right way.

Work Authorization

·       Cognizant will only consider applicants for this position who are legally authorized to work in the United States without company sponsorship (H-1B, L-1B, L-1A, etc.)

Benefits: Cognizant offers the following benefitsfor this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

 

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Dec 29 2023

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.