DirecciónWe are hiring for one of our major tech clients a Team Manager. This position will be responsible for overseeing and supporting our US and Canadian Logistics teams. The Team Manager is a crucial part of our operations who understands our client’s needs and can develop processes as a solution. This role will have the ability to lead a distributed team ensuring client deliverables are managed successfully, upholds, and cultivates an excellent communication structure. The ideal candidate is tech savvy, thrives in a demanding environment, has experience in Logistics processes and is an experienced people leader.
Responsibilities (duties include but are not limited to):
- Lead all aspects of day-to-day operations and successful client delivery.
- Serve as on-site lead for our Mountain View location, being the point of contact for management for any topics related to the site.
- Be a liaison between your team and the client partners. Build a positive relationship with key partners, understand their requirements and be able to translate those into actionable deliverables for the team.
- Create, review, maintain, improve business process documentation on a regular basis.
- Establish individual and team performance goals. Mentor, provide constructive feedback and improve team morale to create a safe and positive environment.
- Build operational SOPs and drive the creation and maintenance of training materials. Review, analyze, improve, and document business processes on a regular basis.
- Support the Operations Lead in the hiring process and other operational activities and procedures.
- Always looking for ways to improve existing or introduce new processes for higher efficiency and better outcomes.
- Provide and set clear objectives, define work priorities, and allocate resources effectively through effective communication.
- Drive compliance on all relevant policies and procedures.
- Resolve employee issues in a timely manner and escalate when required.
- Cultivate a collaborative and inclusive work environment which promotes knowledge sharing, continuous learning, and teamwork.
Qualifications:
- Bachelor’s degree or equivalent education/training in Logistics, Operation Management or Project Management
- 5+ years’ Logistics experience in a technical environment
- 4+ years in a supervisory role
- Seasoned in customer management and fostering relationships.
- Thrives in a fast-paced work environment.
- Excellent communication and presentation skills
- Ability to learn and apply innovative technologies and tools.
- Proficient in Google Workspace applications, advanced knowledge of spreadsheets and formulas, and ability to write automation scripts in Google Apps Script
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Salary and Other Compensation:
The annual salary for this position is between $80,000.00 - $85,000.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefitsfor this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Employee Status : Full Time Employee
Shift : Day Job
Travel : No
Job Posting : Dec 29 2023
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant.Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
