Senior Inside Sales Representative - Canada Retail

Lenovo, a leading global PC, tablets and peripherals provider, is expanding our Retail Sales Account Team as we continue to outpace industry growth in Canada.
The Canada RetailInside Sales Representative (ISR) will be responsible for providing sales and analytical support for the consumer retail organization supporting our Retail Field Account Executives. The ISR will partner with the Retail Account Executives (AE) to support sales activities while performing various functions such as:

• Sales Reporting and Analysis
• Web Site Audits
• Manage MDF Claims
• Customer Service Liaison
• Assist in SKU Creation and Maintenance
• Cycle Transition Management

Responsibilities:

• Help to manage sell in and sell out of PCs and other consumer products and achieve associated quarterly quota.
• Weekly sell through reporting and analysis at a SKU level to predict upside needs and cuts ultimately reducing out of stocks and potential excess inventory (FGI).
• Review accounts to ensure products are set up accurately utilizing best of class content, verify configurations and pricing.
• Manage MDF claims to ensure accuracy by verifying sell thru reporting on a weekly/monthly basis to minimize audit risk.
• Is a liaison for the Account Executives in customer service escalations related to miscellaneous requests such as updating warranties to match the customer purchase date and defective product resolution.
• Assist in SKU creation and maintenance throughout the product’s lifecycle.
• Partner with the Retail Account Executives and the Business Management team to manage the cycle transition and communicate key dates and labor needs to hit deadlines.
• Manage weekly/monthly promotional calendar and update with actual vs. sales forecast within accounts.
• Responsible for providing competitive analysis to ensure Lenovo can proactively plan short and long-term assortment/product portfolio strategies.
• Provide support for team projects, as needed.

Basic Responsibilities:

• 2+ years of sales or related industry experience
• Bachelor's degree