Key Responsibilities
- Drive key business projects to accelerate deployment of transformation initiatives, ensuring no disruption to the business
- Acts as liaison between geo business groups, WW BTIT, and WW Ops for the development and implementation of new tools and enhancements of existing systems.
- Provides geo-specific insight and process expertise to the WW Transformation team based on in-depth expertise and experience
- Collect feedback and act as a voice for NA to ensure requirements are met, support needed for readiness is ensured and support needed post-deployment is provided.
- Engage and maintain strong stakeholder relationships and involvement within the North America and WW organizations on project deliverables
- Oversee the management of the ‘Go Live’ process including User Acceptance testing (UAT), communication, and training coordination
- Clearly communicate the progress of initiatives to executive leadership
- Implement change management activities in support of project deployment deliverables
Basic Qualifications:
- Bachelor’s degree
- 5+ years of industry experience in sales, operations, program/project management
Preferred Qualifications:
- Experience managing complex projects which are often cross-functional while demonstrating exceptional business judgment and building relationships at all levels of the company.
- Direct Lenovo experience, with deep understanding of and ability to articulate best practices across core sales business processes (B2B, Channel, B2C)
- Experience with Microsoft Dynamics
- PMP certification
- Microsoft PowerBI
- Strong organizational, change management, and communication skills
- Ability to positively impact and lead through influence, exhibiting a presence and ability to communicate successfully with all levels of leadership
- Fast learner who can quickly absorb the nuances of complex, interdependent sales situations/processes
- Comfort with complexity, ability to “think outside the box” and move concepts to implementation
- Presentation skills critical including abilities to: interact with the audience; present messages with clarity; engage the audience in the presentation; and interpret and understand the mindsets of the listeners at all levels within organization and adjust accordingly.
- Excellent verbal and written communication skills, including comfort and skill of having tough, conflict management conversations
- Ability to multi-task and manage multiple workstreams across multiple teams